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Mastrovito Chevrolet

Yorkville, NY

4.6
145 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
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5043 Commercial Dr

Yorkville, NY

13495

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Showing 145 reviews

April 08, 2026

I am writing to share my positive experience with your service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handle More

by bcarpen334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Mastrovito Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 08, 2026

Jasmin took the time to explain my EV controls and cheapest wat to charge NIMO More

by Rsuds1310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Dizdarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Mastrovito Chevrolet responded

Thank you! Jasmin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mastrovito Chevrolet.

April 07, 2026

The recall repair was great, but a few days later I received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommen More

by robbymoss
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Mastrovito Chevrolet responded

Robby, thank you so much for your review! We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 07, 2026

They were awesome to work with! ! Also very easy to get ahold of and always returned your calls. More

by evergreen4452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Mastrovito Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mastrovito Chevrolet!

April 06, 2026

Awesome experience, Bill S. and Shamis were extremely helpful and professional. We would recommend checking them out!! More

by kmbsmile2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Shamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2026

I had a great experience. Everyone was very helpful and the process was extremely easy. More

by frncurran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 05, 2026

Came to mastrovito on the recommendation of an employee Bill lamie and so far have not been disappointed More

by jpw122460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 05, 2026

The owner Frank M. was amazing as was the salesman Bill S. First class operation!!! More

by firefightereng1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mastrovito Chevrolet.

April 05, 2026

Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up More

by hoole63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Decarolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2026

Had vehicle in 3 times to fix problem with backup camera, third time they fixed problem. Unfortunately they caused another issue. And when I took it back they stated that it wasn’t caused by what they did. W More

by winston526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Decarolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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