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Mastrovito Chevrolet

Yorkville, NY

4.6
145 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
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5043 Commercial Dr

Yorkville, NY

13495

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Showing 145 reviews

June 22, 2026

Stacey did a good job communicating the service process. I was however surprised that my previous service and warranty information did not transfer from the Mastrovito purchase of LEADCAR. More

by DJT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Mastrovito Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 19, 2026

From our initial introduction to the closing of our deal, George was very friendly and helpful in getting to the final deal that worked for us. He went above and beyond and is very easy to work with. This is More

by tjtnmbsf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Graziadei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 17, 2026

Awesome experience, highly recommend them. Bill and Chris are top notch and made the deal super easy....Thank you! More

by jkelly30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

June 14, 2026

Customer Service was excellent. Augie kept me informed and was eager to share any available information on problems with installing update and server issues. He had to book a seco More

by gerispeich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bill slater
Jun 15, 2026 -

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 12, 2026

They where very friendly and the service I received was exactly what I requested very happy with the service department More

by Llupardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 10, 2026

Shop is top notch! Always feel like they have my best interest at hand. Service is always completed in a timely manner. Highly recommend people bring their cars here, t More

by Joshua.lupardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2026

While our initial service (diagnosis of the problem) was excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. More

by NHOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service, even though it took longer than expected. If there is anything we can assist you with in the future, please let us know.

June 07, 2026

Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hensel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Decarolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
August Santini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 07, 2026

The staff was very helpful and easy to work with. They went above and beyond expectations to get us the car and features we wanted in a timely fashion. Overall a very positive experience. More

by paul.w.keefe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Mastrovito Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 06, 2026

They were able to perform warranty work on my GMC truck that two other dealerships couldn't complete. More

by djl133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey the mechanic gets all the credit. Without him nothing would have been done.
Jun 06, 2026 -

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.