Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mastrovito Chevrolet

Yorkville, NY

Overview
Employees
Reviews
Vehicles
4.6
145 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
Contact Dealership

5043 Commercial Dr

Yorkville, NY

13495

Directions

Filter Reviews By Type

Showing 145 reviews

April 19, 2026

Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m More

by s.eldredge43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2026 -

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2026

I had the best experience at Mastrovito Chevrolet! ! Very professional and the friendliest staff! Got me a great deal on my new 2026 Chevy Equinox Activ!! More

by crzdstar925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

April 18, 2026

Absolutely great team and service. Stacy my service person to my technician Kyle great job! More

by njsmith7112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYLE
Report | Print
Apr 18, 2026 -

Mastrovito Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 17, 2026

Very easy to deal with all and all it was a good experience will recommend it to other people More

by Beckwith820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kellmy Paute
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Dizdarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Mastrovito Chevrolet responded

Here at Mastrovito Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 16, 2026

People very professional dealership was clean. But the television in the customer waiting area did not work More

by jdodge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2026

Very polite workers and they quick to take care of my vehicle didn’t have More

by a.machas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Decarolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2026

I was in for a Nys inspection. With an appointment they got me in promptly completed the inspection quicker than I expected. More

by Gerry
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Mastrovito Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mastrovito Chevrolet, we look forward to having you as a valued customer for many years to come!

April 14, 2026

They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat More

by jkinney3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 14, 2026

A little disappointed this time around. I was in the reception area and I saw that she left. In the meantime the car was ready and I was left waiting longer than I needed to. If I didnt More

by camillemariani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

Mastrovito Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, Camille, and hopefully, we can get to the bottom of this.

April 14, 2026

Everyone was super helpful throughout the process, especially Jasmin! Very attentive and quick responses from the whole team as well. More

by ajkakudic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmin Dizdarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick - gave me a ride to Barnes and Noble
Report | Print
Apr 14, 2026 -

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

1
...
7
8
9
...
15