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Matthews Ford
Norwich, NY
178 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 178 reviews
Verified Customer
November 24, 2024
Done in a timely manner and I was advised of progress. Great job with repairs Great job with repairs More
by PMILLERF
Employees Worked With
November 23, 2024
First off, did I even work with Jesse Smith? At what point? Beyond that, I had a very nice experience with Matthews Ford. Everyone was professional and helpful, and at no point did I feel At what point? Beyond that, I had a very nice experience with Matthews Ford. Everyone was professional and helpful, and at no point did I feel pressured or rushed. More
by Shinybaldhead1
November 12, 2024
Everyone was very nice and helpful. Quality of work done on my car was excellent. The only thing I was surprised about is they didn’t detail the inside of the rental or my car when I pi Quality of work done on my car was excellent. The only thing I was surprised about is they didn’t detail the inside of the rental or my car when I picked it up. More
by tat2mama30
November 03, 2024
they have been looking after my needs for 20 plus years and all work has been excellent . The staff are very helpful and pleasant. and all work has been excellent . The staff are very helpful and pleasant. More
by gypfey
Employees Worked With
November 01, 2024
Their work was good. ..they just forgot we were waiting to pay the bill...waited probably 1/2 hour or more. ..they just forgot we were waiting to pay the bill...waited probably 1/2 hour or more. More
by JETFIRE103
Employees Worked With
Frank Valley was very informative ,listened to our requests, a good salesman.
October 26, 2024
Everyone there is so friendly and nice and they do a good job, Thank You. job, Thank You. More
by shirleydemott
Employees Worked With
October 23, 2024
professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More
by fstimus
October 23, 2024
My exsperience went good for what i have had to do to get this vehicle this vehicle More
by scosilmon160
