Matthews Hyundai of Schenectady

I think there might be a high turn over at this dealership. I was pleased that a gentleman named Nicholas Fear waited on me in service. I drove an hour and a half to have my schedule appointment fo dealership. I was pleased that a gentleman named Nicholas Fear waited on me in service. I drove an hour and a half to have my schedule appointment for, touch-up on side mirrors, tire rotation, and oil change that was set up for me when I purchased the car end of July. Tire rotation and oil change not needed but the paint was touched up. The mix up on the paperwork was a bit frustrating and Nicolas gave me his card and told me to call him at his extension if I'm unable to get in touch with anyone. The phone woudl just ring and no one would answer. We are all going through a transition and I'm hoping things get better. I do love my new car. More

Great, excellent, I don’t know what else to say and it’s a little annoying that you make me write something here. This 25 word minimum will keep me from leaving a review in the future. a little annoying that you make me write something here. This 25 word minimum will keep me from leaving a review in the future. More

Dealer willingly obtained car in color of my choice, which was not on the lot. Sales rep kept me informed about progress of the deal and delivery of the car. Dealer complied with my requests for docume which was not on the lot. Sales rep kept me informed about progress of the deal and delivery of the car. Dealer complied with my requests for documentation of two details (buyout of lease and missing spare key). Dealership does not appear to be a happy place: employees could stand to smile more. More

The service was great and my sales person was even better. My only snag was how long I was waiting at the dealers to get my car. But I love the car. better. My only snag was how long I was waiting at the dealers to get my car. But I love the car. More

Very helpful. Got the car I wanted in one day. Price was good. Sales rep was excellent. Car was well represented. Only thing I wasn’t happy about was that even though the car was only one year old with lo good. Sales rep was excellent. Car was well represented. Only thing I wasn’t happy about was that even though the car was only one year old with low mileage, they only filled the tank up half way. For the money it should’ve been topped off. I asked about it they said the rule is new gets full tank used gets half. The car isn’t a beater car. It should’ve been topped off. More

Excellent customer service, very knowledgeable about anything I asked and made buying a new car fun and effortless. Highly recommend Fuccillo Hyundai and salesman Brett. anything I asked and made buying a new car fun and effortless. Highly recommend Fuccillo Hyundai and salesman Brett. More

Carl is amazing!!! He helped us with everything about our new car. Thank you Carl! We love it thank you so much. Will keep it new car. Thank you Carl! We love it thank you so much. Will keep it More

My experience at fuccillo, from the Salesman I initially spoke to and met with, to the business manager and financial department, was that I felt like more of a human being than just a commission like I had spoke to and met with, to the business manager and financial department, was that I felt like more of a human being than just a commission like I had previously at Honda 5 years before. Richard the salesman knew exactly what I was looking for before I did, suggesting the car I eventually went with, and put a lot of effort in taking care of my old trade and working in the background with the rest of the moving parts to ensure I would be driving off the lot with it the next day. After the keys to my new Hyundai Kona was given to me, I told myself, then the salesman, I won’t be going anywhere else for any car purchase but fuccillo Hyundai. My stress level went from a 10 to a 2 instantly afterwards, and I do have everyone there to thank for taking care of It all, but at the same time not treating me like a paycheck. More

Phil, our service agent was polite and knowledgeable. We also appreciated the new waiting area What more can I say. We will be back when it’s time for another service also appreciated the new waiting area What more can I say. We will be back when it’s time for another service More

I was pleased with the purchase of my new car,Hyundai is the real deal and Chris Barros was excellent on being patient with me and very understanding when I working with him doing business on purchasing the the real deal and Chris Barros was excellent on being patient with me and very understanding when I working with him doing business on purchasing the car. THANK YOU HYUNDAI... More