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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,262 Reviews of Matthews Hyundai of Schenectady - Service Center
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May 15, 2024
Nice people quick service . Very satisfied no problems not a long wait ty all for ur service Very satisfied no problems not a long wait ty all for ur service More
by NAHNEY4
Verified CustomerEmployees Worked With
Helpful May 13, 2024
Very efficient, friendly and helpful. Service department is always the best and quick every visit. Service department is always the best and quick every visit. More
by Damion
Employees Worked With
May 13, 2024
My car came in for a thermostat to be replaced and an oil and filter change. After 3 hours in the shop the only thing done was the thermostat replacement. It is an hour and 15 minutes to get to the shop an and filter change. After 3 hours in the shop the only thing done was the thermostat replacement. It is an hour and 15 minutes to get to the shop and another 3 hours at the shop and I have to bring the car back for the oil change. This is in my view unacceptable. More
by bigruddog
Employees Worked With
Didnt talk to these people at all
May 10, 2024
Filthy! Impersonal! Incomplete services!! I had an appointment and was there WAY too long. While waiting there in the customer service area, watching the Impersonal! Incomplete services!! I had an appointment and was there WAY too long. While waiting there in the customer service area, watching the personnel was very overwhelming! Very unprofessional! What good did it do to make an appointment with you all???AND MY CAR STUNK OF GREASE AFTER THE SERVICE WAS COMPLETED!! Settings were changed in my car and not put back to the original settings I had placed on my car! WILL NOT BE COMING BACK TO YOUR DEALER!!! More
by katschmidt56
Employees Worked With
May 04, 2024
The waiting room is a small area. If its busy you won't get a seat. Other than that is's ok. If its busy you won't get a seat. Other than that is's ok. More
by barryhrr6
Employees Worked With
April 21, 2024
Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks will return,like notifications of service liked coffee and snacks More
by KLUCITAS
April 20, 2024
Enjoyed the complimentary uber shuttle service and the pleasant demeanor presented at the service counter. pleasant demeanor presented at the service counter. More
by bobbyb1994
Employees Worked With
April 15, 2024
Since purchasing my 2022 Tucson in Jan. 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great servic 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great service employee. Sharon Thomas More
by Sharon
April 08, 2024
I had an emergency when my one (1) year old Hyundai Sante Fe Hybrid Limited would not start. After a charge by AAA I was able to drive my vehicle to Matthews Hyundai. Nick Fear, Service Manager was able to Fe Hybrid Limited would not start. After a charge by AAA I was able to drive my vehicle to Matthews Hyundai. Nick Fear, Service Manager was able to get my vehicle into the garage without me having a previously scheduled appointment. Since my vehicle was kept overnight, I was given a similar vehicle as a loaner. More
by mdinova
Employees Worked With
