Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,345 Reviews of Matthews Nissan of Clay
November 01, 2018
Great people listened to my needs and wants Great expereience have bought many vehicles through fuccillio nissan. Only nissan love them in and out they listen to my needs and wants. Love it here Great expereience have bought many vehicles through fuccillio nissan. Only nissan love them in and out they listen to my needs and wants. Love it here. More
by TARYN112110
Verified CustomerEmployees Worked With
Vincent Dierkes, Matt Ryan
November 01, 2018
Service Fuccillo Nissan always provides the bezt in customer service. I had an oil change and inspection done and everyone was wonderful. I was given a time f Fuccillo Nissan always provides the bezt in customer service. I had an oil change and inspection done and everyone was wonderful. I was given a time frame and the service was compketed on time. Price was reasonable. I always have great experiences with fucillo nissan. I will continue to not only use the service department, but continue to purchase my vehicles there in the future. More
by ashy4285
Employees Worked With
Samantha Hall, Matt Taylor-Netzband
November 01, 2018
Bought a new vehicle Love the vehicle, but the salesman never went over the features as he had to head to Watertown to pickup some paperwork. The outside of the car still Love the vehicle, but the salesman never went over the features as he had to head to Watertown to pickup some paperwork. The outside of the car still had plastic on it and the windows inside were filthy. The salesman said all the plastic would come off when I washed it. If it wasn't 7;00pm at night and I hadn't waited to hours to pick it up, I would have rejected the vehicle. They sell volume, but I'm not happy that I had to clean a brand new car!!!!! More
by GLADD21
Employees Worked With
William Holleran
November 01, 2018
Everyone is always willing to help resolve any problem When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! More
by dmhdunn
Employees Worked With
Peter Ciambriello, Matt Taylor-Netzband
November 01, 2018
My 3rd vehicle from this dealership. This dealership is so welcoming and everyone is so friendly. They always work with you to get you in what you really want. Always a pleasant and posit This dealership is so welcoming and everyone is so friendly. They always work with you to get you in what you really want. Always a pleasant and positive experience. More
by SHELBY.BROWN35
Employees Worked With
Muhamad Ashkar, Andrew Osborne, Nancyanne Barletta, Sophia Hernandez, Steffanie Bergman, Mike Pannozzo
November 01, 2018
Service 10/10. Fit me in right away and didn’t take very long to fix it. Will always come here for service and will recommend as well. 10/10. Fit me in right away and didn’t take very long to fix it. Will always come here for service and will recommend as well. More
by BRLYDE53098
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
October 31, 2018
Alignment check I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. More
by rbhodsonjr
Employees Worked With
Nancyanne Barletta, Samantha Hall
October 30, 2018
Horrible The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend buying a car there. More
by MCARHART73
Employees Worked With
Samantha Hall
October 30, 2018
Amazing customer service My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work t My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work that was performed. He also made sure my car was washed and ready as promised. More
by Jenmomma1
Employees Worked With
Andrew Trombley
October 29, 2018
Wheel rotation and alignment, inspection and oil change. Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words. More
by DAN0180
Employees Worked With
Ronny Burghart
