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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

September 19, 2019

Samantha's the best! We took the car in for an oil change and inspection on a Friday afternoon, but found out there was a tie rod that also needed replacing. (Luckily, it More

by judijk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
September 18, 2019

Great experience I have bought many new vehicles in my life time and this turned out to be effortless, one of the best experiences, Sam made you feel at home, introduc More

by SMBOWMAN54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
September 18, 2019

Informative, no pressure, relaxed We had many questions. The salesperson answered them all completely, patiently. There was no high pressure to sell and his demeanor was very relaxed a More

by MRM3242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, John Annesi
September 18, 2019

Sensor issue I was having a problem with a sensor going off for no reason so I stopped into the service center to get it checked out and it turns out there was a r More

by dmhdunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
September 18, 2019

Oil change It was the best oil change I ever had. Quick and informative. Would highly recommend to any of my friends for sure. Thanks again for your help. More

by MCHETNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
September 17, 2019

Excellent experience From the time we pulled in to the time we left - friendly, courteous, not high pressured allowed me time to navigate and digest all information given More

by GRANT_PATRICIA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raid Mere
September 17, 2019

Excellent experience Came for specific issues and synthetic oil change. Due to the age of my 2007 Xterra I knew there would be other issues. The techs explanation by video More

by Bill from Caz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Carappellatti, Matt Taylor-Netzband
September 17, 2019

Amazing. Zak was awesome to work with. Mike In financial was also amazing to work with! I would recommend them all day. Thank you. I love my Armada. More

by SLBKAB9879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Ispahani, Mike Pannozzo
September 16, 2019

Decent Service Absolutely like the videos of vehicle diagnosis and service option choices, prior to service commencement. Some of the repairs probably should have be More

by fredkuepper@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Ronny Burghart, Matt Taylor-Netzband
September 16, 2019

Always so friendly and efficient. Just had our car rustproofed and they gave me a loaner for the day and it was done at the time they said it would be. Pleasant and easy. More

by MARKFOLEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, John Annesi, Liz Astafan
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