Matthews Nissan of Clay

Amazing!! Fuccillo Kia said they couldn’t get me in till the end of August which is ridiculous because I bought a brand new car from them so I expect high quali Fuccillo Kia said they couldn’t get me in till the end of August which is ridiculous because I bought a brand new car from them so I expect high quality service. But I called Nissan and they got me in the next day! Defiantly appreciate the professionalism and will defiantly go to them again. Plus the employees were extremely nice and very fast!! More

Quick, efficient I recieved a video via text when Alec was looking at my car and also a text when my car was ready. Quick and efficient!. I recieved a video via text when Alec was looking at my car and also a text when my car was ready. Quick and efficient!. More

Great overall experience Felt very welcomed from the moment I walked in. didn’t feel pressured about buying a car which makes a customer feel uncomfortable. Staff was great an Felt very welcomed from the moment I walked in. didn’t feel pressured about buying a car which makes a customer feel uncomfortable. Staff was great and will probably be a Nissan consumer for a long time More

Excellent dealership. Will Johnson is an excellent salesman. He was very knowlegeable and if he could not answer our questions he immediately would get the answer for us. Will Johnson is an excellent salesman. He was very knowlegeable and if he could not answer our questions he immediately would get the answer for us. He is truly an asset to your dealership. Your building is very clean and beautiful. More

Bad communication turns horrible. I brought my 2014 Pathfinder in for service on July 16th for power steering lines an an AC compressor. I dropped it off the night before my appointmen I brought my 2014 Pathfinder in for service on July 16th for power steering lines an an AC compressor. I dropped it off the night before my appointment date. I had an appointment at 11am the following day. I filled out the drop box paper saying I expected the car by 5pm. I also talked to them over the phone when I made the appointment expressing that I need my car that day and they assured me it would be done. I was on my way to pick up the car at 445pm and I got a call from service that they did not even start the work yet. This was very frustrating I left the suv with them the entire day and asked why I didn't receive a call earlier. They could have called and said it wasn't going to be done way earlier than 445pm. Now they say I have a leaking coolant tube. I have never had to add any coolant. I had the car diagnostics done at your dealership 2 month prior and have not added any coolant. They said that if they have to move the tube it may start to leak more, I said that I have never had to add coolant. They did give me a loaner car. Day 2 received a call from service Thursday morning at 9am stating that the AC compressor that they put in was bad and that they had to change it again. I asked if the SUV would be done that day by 5pm they assured me it would be. I called 2 times throughout the day to check on the progress. They told me I didn't need to call they would call me when it was done. I didn't hear from them until after 5pm. They told me it was done. I could not get it until Friday because it was to late. Day 3 I went to pick up my SUV at around 430 pm. I asked them how everything was. I also asked them about the tube. The service person told me that there was a drip. I started my SUV starting backing out and I seen the biggest puddle of antifreeze I have ever seen. I looked underneath and it was pouring out. It was coming out so fast it was like I had a kitchen sink running under my SUV. The suv was practically useless. I asked why they would lie and say it was a small drip. Very unprofessional. All they had to do was remove the coolant tube as the haf the power steering lines off and I would have never had this problem. I will let everyone know the dishonesty off the service writer. I will also let people know the lack of knowledge of a technician to not remove a part that is in the way . The tech would rather man handle around something to cause more damage hoping for a bigger pay check. VERY DISGUSTED AND DISAPPOINTED. More

Great Deal on New Nissan AWD Altima Mandel was really Awesome to work with. He listened to what I needed and wanted in the car and the in the lease. I told him what my goal for this tran Mandel was really Awesome to work with. He listened to what I needed and wanted in the car and the in the lease. I told him what my goal for this transaction was and he made it happen the way I needed it to. Thank you Mandel More

Highly recommended I was in and out in under an hour, everyone is friendly, got the car I wanted. Salesman was knowledgable, would highly remember fuccillo nissan. I was in and out in under an hour, everyone is friendly, got the car I wanted. Salesman was knowledgable, would highly remember fuccillo nissan. More

"No pressure" Sales experience!! If I feel like I am being pushed to purchase a car than this is not going to end well for the salesman! In the 3 vehicles I have leased from Fuccillo If I feel like I am being pushed to purchase a car than this is not going to end well for the salesman! In the 3 vehicles I have leased from Fuccillo, Sam Ryder has made each experience a positive one and has never sold me something I did not need or push me to "sign today" . He is a pleasure to work with, not pushy, knowledgable and friendly and professional. More

Road-weary After a road trip from CA, my car was in need of some love. Fuccillo Nissan pampered her and fixed a busted visor that had been a thorn in my side for After a road trip from CA, my car was in need of some love. Fuccillo Nissan pampered her and fixed a busted visor that had been a thorn in my side for 3,000 miles--all with smiles and consummate professionalism. We have found our CNY Nissan service shop! More

Oil change and inspection I liked the videos of your car that they send you that specifically shows the issue or lack there of. The gentleman at the desk was very nice and kind I liked the videos of your car that they send you that specifically shows the issue or lack there of. The gentleman at the desk was very nice and kind and good More