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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

February 17, 2019

fabulous Zak was great. Got car we wanted at price we wanted. Would definitely go see Zak for another car..whole experience was great..thank ypu More

by APOLMANTEER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ispahani, Steffanie Bergman
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and for choosing to do business with our dealership. We hope you enjoy your new vehicle and look forward to working with you again in the future.

February 16, 2019

Accommodating Our salesman Sam was very friendly, listened to our concerns and what we wanted in a vehicle. He gave us sound advice, he was very accommodating and c More

by MBATEMA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for your great review and for your business. We hope you enjoy your new vehicle and look forward to working with you again in the future.

February 16, 2019

Sales and service Great staff, comfortable accommodations while waiting for service. Customers that purchase their vehicle on site should have better prices then non p More

by RBOWMAN00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Robbie McGibony, Brendan French, Nancyanne Barletta, Andrew Trombley, Samantha Hall, Matt Taylor-Netzband, Jeromey House, Ashley Lesperance
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for your review and suggestions. We are always looking to improve our customer experience and will certainly take these into account when discussing future plans. We thank you again and look forward to seeing you again in the future.

February 16, 2019

Excellence at it's best! My husband and I have purchased a few vehicles from Fucillo Kia in Clay, NY. We've always had excellent experiences. This is my first purchase from Fu More

by nypeppie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Osborne
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for your loyalty over the years and for the great review! We hope you enjoy your new Nissan and look forward to seeing you again in the future when you are ready for your next one!

February 16, 2019

Service I took my new Murano in for its first oil change and tire rotation and it was a wonderful experience. The service advisor took plenty of time to expla More

by GLADD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with us! We appreciate your review and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

February 16, 2019

Waste of Time Brought the Rogue in for a software update on the front collision detector. I checked in after 2.5 hours to see if it was complete. They said it was More

by Trts1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Feb 20, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Upon bringing your vehicle in we had you marked down as dropping the vehicle off and allowing us the day to address your concerns. We are sorry that we were not able to resolve your concerns before lunch when you arrived. As informed prior to your leaving, we would be happy to reschedule when convenient for you to do so and provide you with a loaner vehicle while your vehicle is here being serviced. Please feel free to contact us at (315)944-3200 when you determine when you would like to reschedule or with any additional questions.

February 16, 2019

Oil Change/Inspection They always get me in right away and the service appointment has never exceeded an hour. Everyone is super friendly and accommodating. They tell you More

by KRISTAL427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to do business with our dealership. We appreciate your great review and look forward to assisting you in the future. Safe travels.

February 16, 2019

Very pleased and impressed Ron Burghart in service is excellent, gets you right in and explains everything up front and answers all questions , no surprises and checks in to le More

by KENSCALKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review of your recent service visit and experience with Ron. We appreciate your loyalty and look forward to assisting you with any of your future vehicle needs.

February 15, 2019

Wonderful experience! The Audi dealership tried to sell me a $1250 package for what Fuccillo Nissan did for me for less than $200 bucks. Customer for life. More

by MattRyan1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 15, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for offering us the opportunity to earn your business. We look forward to maintaining a lasting relationship with you.

February 15, 2019

Awesome Salesman went above and beyond and was very kind a made you feel at home most definitely needs to be recognized For what he did for us More

by SMITHJIM85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Feb 15, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the perfect 5 star rating. We hope you enjoy your new vehicle and look forward to working with you again in the future.

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