Mazda of Elk Grove

Service reps are very friendly, efficient and knowledgeable. What service was done is explained and a video from the technician provides detailed information on where work was done.. knowledgeable. What service was done is explained and a video from the technician provides detailed information on where work was done.. More

Considerate, thorough & caring attitude, attentive, keep me updated on the service progress. Liked the video me updated on the service progress. Liked the video More

We took our newly purchased Mazda for its first oil change. The job was completed promptly. We appreciate the company’s courteous and professional service. We will continue our maintenance work with E change. The job was completed promptly. We appreciate the company’s courteous and professional service. We will continue our maintenance work with Elk Grove Mazda. More

Scheduled a visit to see and test drive a Mazda 3 on 5/24. Car was not ready and was 'still in process'. It was a lengthy process to eventually be able to open and see the car. The car still had the pre 5/24. Car was not ready and was 'still in process'. It was a lengthy process to eventually be able to open and see the car. The car still had the previous owners stuff in it. I was told the car would be processed and complete inspection within a couple of days and was given an estimate of Tuesday or Wednesday. The vehicle was not ready until Saturday, 05/30. Between that time, I rarely got updates provided to me. The updates that I did receive were inaccurate and seemed to be an attempt to placate me. I got the vehicle 5/30 but was unable to pair my vehicle to the app as it was still paired to the previous owner. It is currently 6/03 and I am still unable to pair my car to the app. More

I was greeted promptly and everyone I interacted with was very friendly. I liked getting the video of the inspection of my car. very friendly. I liked getting the video of the inspection of my car. More

As always, they're great. We have the car done in a timely fashion. They always go above and beyond. We have the car done in a timely fashion. They always go above and beyond. More

The experience was exceptional from our initial contact, through the sales process, the final document signatures and car delivery. We have purchased three vehicles over the years with this dealership and w through the sales process, the final document signatures and car delivery. We have purchased three vehicles over the years with this dealership and we recommend them to others frequently. More

Vanessa was knowledgeable, friendly, and patient. I appreciate the time she took to answer my very long list of questions and her prompt communication of answers! I appreciate the time she took to answer my very long list of questions and her prompt communication of answers! More

Eric was the perfect guy to do business with. I had originally gone in to test drive a 2025 CX 50 and eventually left with a brand new 2026 instead. Overall the customer service Eric provided mys I had originally gone in to test drive a 2025 CX 50 and eventually left with a brand new 2026 instead. Overall the customer service Eric provided myself and my parents with was outstanding and he made the buying process smooth while being extremely professional. That’s a great salesman! Thank you again Eric and Mazda of Elk Grove! More

The best part is that they kept me informed and provided me with options. They kept me informed and they were accommodating me with options. They kept me informed and they were accommodating More