Mazda of Elk Grove

Making car buying easy I arrived at Elk Grove Mazda with some lofty expectations and met with them exceeded. Taylor was super responsive and worked up multiple options for I arrived at Elk Grove Mazda with some lofty expectations and met with them exceeded. Taylor was super responsive and worked up multiple options for me to choose from. This was my very first time buying a brand new car and leasing a vehicle and Taylor walked me through each step of the process making it easy and understandable. Fritz in finance was also great to work, and even stayed late to help me through the process. I am very appreciative of the team for making my Christmas dreams come true and am very excited to be part of the Mazda family! More

Mazda of Elk Grove has met and exceeded all my expectations from the day I bought my vehicle to the present day(4 years). The service department has been top notch, especially Lance and his Mgr. B expectations from the day I bought my vehicle to the present day(4 years). The service department has been top notch, especially Lance and his Mgr. Billy. Thank you all. More

They were very quick with my service and even provided me with a rental car for the day. Very happy with overall service and treatment with a rental car for the day. Very happy with overall service and treatment More

Always amazing service! I wouldn't want to take my car anywhere else. Lance and Kyle really take great care of us. I would recommend anyone in the Elk Grove area with a Mazda to go take it to them. anywhere else. Lance and Kyle really take great care of us. I would recommend anyone in the Elk Grove area with a Mazda to go take it to them. More

Awesome experience! We had Jarell helping us and he was awesome. Super personable and helped us buy a new car without us feeling pressured or like we had to fight back. Felt refreshing compared to past exp awesome. Super personable and helped us buy a new car without us feeling pressured or like we had to fight back. Felt refreshing compared to past experiences we’ve had with other dealers who operate in outdated ‘sleazy sales’ tactics. Would highly recommend this dealership based on that experience. They are trustworthy and make the process easy. More

Nerves put to ease Pulled up right when Mazda just barely opened its doors and was greeted by Taylor. Taylor was quick to pull up the car I was interested in and showed Pulled up right when Mazda just barely opened its doors and was greeted by Taylor. Taylor was quick to pull up the car I was interested in and showed me its quality. I felt bad he had to miss an appointment with another customer but he kept his focus on us. At one point we veered from the CX-5 and Taylor showed us the CX-9 without delay. He went as far as searching for any 2020 CX-9 in black or dark gray which was unsuccessful since all cars just arrived at port. I was meant for the CX-5 and Taylor worked with my parents and me to make sure we were happy with our price point. This is where things can become hectic but Taylor made it so easy I mentally kicked myself for not coming in sooner. He always checked on us and gave us updates on the CX-5's whereabouts. After all paperwork, he spent a couple more minutes going over the features making sure I was comfortable with the settings and with navigating them. From start to finish, Taylor maintained utmost courtesy, respect, and friendliness towards me and my parents. I'm glad Taylor was the Sales Rep who stepped out to greet us when we arrived. It was a pleasure to have worked with him on getting the car I wanted. Super excited about the purchase and happy about the smooth process! Thank you, Taylor! And a quick shout out to Kevin Burke- He called, emailed, and texted me about the CX-5 internet inquiry when we were already on our way to the dealership. Thanks for reaching out to me! More

1st service on my 2013 Honda, I was kept informed of the progress of my service. When I picked up my car it had been vacuumed out and the breaks no longer squeek (bonus!). Thanks y'all! progress of my service. When I picked up my car it had been vacuumed out and the breaks no longer squeek (bonus!). Thanks y'all! More

Good work. Really liked the video. However, tire caps not tightened after service and lost 2 or they weren’t put back?? The rest of the service seems ok. not tightened after service and lost 2 or they weren’t put back?? The rest of the service seems ok. More

Always a pleasure dealing with EGM. They make service simple and easy. An added bonus, they return your car cleaner then when you brought it in! Thank you EGM! simple and easy. An added bonus, they return your car cleaner then when you brought it in! Thank you EGM! More

Car purchase After lots and lots of research and phone calls Mazda of Elk Grove, specifically, Taylor S. was able to meet me request. It did take a long time to c After lots and lots of research and phone calls Mazda of Elk Grove, specifically, Taylor S. was able to meet me request. It did take a long time to complete the purchase as they had to go to another dealership to get the vehicle. More