Mazda of Elk Grove

Great Experience Everyone was very kind and helpful. Cyole went above and beyond in helping me figure things out over a five day period, very patient and helpful. Ma Everyone was very kind and helpful. Cyole went above and beyond in helping me figure things out over a five day period, very patient and helpful. Many thanks to Cyole. Matt was extremely knowledgeable about all the bells and whistles on the vechile and walked me through how it functions. Thank you Matt, now Matt's name is not an option on the selection below. Grant was also great, I truly appreciate how helpful everyone was, and love my car!. Thank you! More

Great experience, no complaints My overall service was great. Every employee i came in contact with was friendly, and helpfull. I will always come to this dealerhp for service. My overall service was great. Every employee i came in contact with was friendly, and helpfull. I will always come to this dealerhp for service. More

Brand New Car I priced a brand new car from Elk Grove not less then a month the car started having different warning lights ABS, DSC, and SCBS Malfuction. I priced a brand new car from Elk Grove not less then a month the car started having different warning lights ABS, DSC, and SCBS Malfuction. More

Purchased a 2019 Mazda CX-5 I did my research and I shopped at multiple auto dealers . After Initially visiting Mazda of Elk Grove, I returned to purchased a new Mazda CX-5. I I did my research and I shopped at multiple auto dealers . After Initially visiting Mazda of Elk Grove, I returned to purchased a new Mazda CX-5. I was extremely impressed with my sales advisor Taylor Schacher. Taylor had all the answers and information that I needed to make a final decision. He did everything possible to help and followed thru with every last tiny detail. He actually restored my faith with the process of purchasing a vehicle. Ask for TAYLOR SCHACHER..... He will make your day! More

First Car Kevin was great explained everything to the T. He does a good job of flowing you through the process. Fritz was very thorough and explained everything Kevin was great explained everything to the T. He does a good job of flowing you through the process. Fritz was very thorough and explained everything to get us on our way. More

Garrett Garrett arranged to drop off my rental car and covered the cost of the rental car. The price I paid was the price quoted on the web ; the transa Garrett arranged to drop off my rental car and covered the cost of the rental car. The price I paid was the price quoted on the web ; the transaction was straight forward. I would recommend Mazda and Garrett. I got a great car at very good price with no disctractions of mis representations. More

Seamless The car buying process at Elk Grove Mazda is amazing. I’ve bought three cars from there and there’s a reason why I keep going back. The employees have The car buying process at Elk Grove Mazda is amazing. I’ve bought three cars from there and there’s a reason why I keep going back. The employees have a genuine love for what they do and it shows. Nick was no exception. His enthusiasm and respect for the customer created a safe environment for what can be a stressful experience. More

Great purchasing experience, but not so much for servicing My purchasing experience was one of the few positive ones. Gerlie was very helpful and wasn't pushy at all. My first servicing experience was about fo My purchasing experience was one of the few positive ones. Gerlie was very helpful and wasn't pushy at all. My first servicing experience was about four months later for a couple recalls. The service manager did not communicate the availability of the recalls I specifically scheduled for and I did not realize the recall that I scheduled for was not done until after I left. To be fair, the service manager is new and does not seem to have proper training or knowledge. I was not happy that I had to go back to get clarification and nothing was communicated to me until I asked. More

Customers satisfaction and customer interaction with employe Every thing went well customers satisfaction and friendly atmosphere was key and enjoyed the bantering between myself and all the employees.I am a ret Every thing went well customers satisfaction and friendly atmosphere was key and enjoyed the bantering between myself and all the employees.I am a retired Certified Quality Engineer.DOWNSIDE finish construction too long More

A visit for a test drive of 2019 Mazda CX-5 I and my wife met with sale person Jarell Boyd on July 07, 2019. Jarell showed us the CX-5, explained the functions of this and that and it was very I and my wife met with sale person Jarell Boyd on July 07, 2019. Jarell showed us the CX-5, explained the functions of this and that and it was very detailed. In addition to the handling of the CX-5 performance. We test drove the CX-5 and handling performance was excellent. We like the look and style of CX-5 in the snowflake white pearl and it was very roomy for it overall size. He was pleasant and answered all questions and worked well to meet our satisfaction. We were satisfy with the service. We bought the CX-5. More