Mazda of Elk Grove

Great Expectation. February 2019, I pre-ordered Miata 30th Anniversary in the hour it was available online, I was asked what dealership I would like the car shipped to, February 2019, I pre-ordered Miata 30th Anniversary in the hour it was available online, I was asked what dealership I would like the car shipped to, I selected Mazda AutoNation in Roseville since it was close to home. It has been so long I hadn't visited any auto dealer since 09/1991 when I first bought my 91 Miata at Holiday Mazda on Cirby Way in Roseville - no longer in business. Few weeks later I paid a visit to Mazda AutoNation, then Mazda in Elk Grove. The next day, I requested Mazda send my car to Mazda in Elk Grove because the team of staff at Mazda in Elk Grove is professional and pleasant. Best of all, Mazda in Elk Grove charges no dealer markup. Finally, July 07 Gerlie Fevidal gave us a call with wonderful news – it arrived. I was so excited to visit the Mazda in Elk Grove next day to check out the car and drove it home the following day. The whole process of working with the team is so positive and wonderful, especially, Gerlie. She is very personable, knowledgeable and proficient. She answered all our questions thoroughly. She is wonderful staff. We will definitely recommend this dealership in the future. More

Awesome customer service! Nick Ishihara went above and beyond to assist me with the vehicle I wanted. I was not pressured to buy and he made me comfortable with my purchase. I Nick Ishihara went above and beyond to assist me with the vehicle I wanted. I was not pressured to buy and he made me comfortable with my purchase. I have no problem recommending nick and the Elk Grove Maita dealership to anyone I know. Fritz Roepke and DeAnnah Mass helped with the financing and he had excellent customer service. He puts integrity into his work and is honest, something I really appreciate from financing. 10/10 experience! More

Got my dream car for a great deal! I just bought my first Mazda and I absolutely love it. Jaik was an awesome salesman! He went above and beyond to get me my dream car for a great price I just bought my first Mazda and I absolutely love it. Jaik was an awesome salesman! He went above and beyond to get me my dream car for a great price! This dealership overall was very helpful and considerate. I would highly recommend this dealership over any other dealership in the area. Thank you Mazda of Elk Grove for everything! More

Terrible buying experience Had worked out a mutually agreed upon deal online with Nick over the course of a few days and several emails. Came in to close, was handed off to Garr Had worked out a mutually agreed upon deal online with Nick over the course of a few days and several emails. Came in to close, was handed off to Garrett (seems to be their normal way of operating from my experiences with this dealership), and pretty much immediately advised they cannot make the deal work and it was impossible. He then spent the next half hour backtracking and doing whatever he could to convince me they wouldn't honor the deal, it wasn't their fault, and that they couldn't do anything close. I mostly held firm and after another hour of pushing back and forth with Garrett and his manager Grant, we were stuck and they refused to meet my price -which was higher than the prior email agreed upon deal. Exceedingly frustrated and hungry, left and went home. No less than 5 minutes at home, Garrett called saying they can make my last price work (still more than email agreement) if I rushed back and did it that night. Against my better reasoning and frustration, I went back in and spent until midnight filling out the paperwork. Looking back, I regret going back in on their terms after they renegged on their email deal and then attempted to hardball me back to a crummy deal. I absolutely love the car itself, but will always feel poorly towards the sales interaction and regret not stepping back to talk further with Maita or Bay dealers. I just hope the car treats me better than Elk Grove Mazda's sales team. More

Amazing! Awesome experience at Mazda of Elk Grove!! Excellent customer service! Garrett fought hard to get me the best deal. I highly recommend this dealership Awesome experience at Mazda of Elk Grove!! Excellent customer service! Garrett fought hard to get me the best deal. I highly recommend this dealership. Thank you to Garrett and the entire team for all your help, I greatly appreciate it! More

Look for Jarell Boyd. Simply the best salesman I have interacted with in over 20 years of car purchasing experience. He is courteous, professional and has full knowl Boyd. Simply the best salesman I have interacted with in over 20 years of car purchasing experience. He is courteous, professional and has full knowledge of his cars. We did not feel pressured at all. He communicates well and has excellent follow-through with what he promises. He goes out of his way to make your experience pleasant and hassle free. More

Always super helpful and accommodating I have been coming here with my 2010 Mazda for 9 years now. I love the service, they are always pleasant, helpful, and honest. They're currently shari I have been coming here with my 2010 Mazda for 9 years now. I love the service, they are always pleasant, helpful, and honest. They're currently sharing space with another dealership during a remodel but I still see the same familiar faces and have gotten the same level of service and care. More

Always takes care of us! Love Mazda of Elk Grove! They always take care of us and go above and beyond. We are moving and will miss this place so much. Love Mazda of Elk Grove! They always take care of us and go above and beyond. We are moving and will miss this place so much. More

Very professional Service was quick; staff was honest and showed genuine care (my car antenna broke while being washed - Mazda fixed it / no cost to me). Mechanic inspe Service was quick; staff was honest and showed genuine care (my car antenna broke while being washed - Mazda fixed it / no cost to me). Mechanic inspection revealed some needed maintenance (brakes). More

Simply The Best! Matt Heidrich did an amazing job as always making the car buying experience fun and exciting time. We have purchased 9 vehicles from the Foranyauto gr Matt Heidrich did an amazing job as always making the car buying experience fun and exciting time. We have purchased 9 vehicles from the Foranyauto group and 7 from Matt. There is no reason to buy from anyone else because they go out of there way to take care of their customers before, during and after the sale. Matt took the time to explain how all the instruments work with the car and wanted to make sure we knew everything before we left. Fritz made the finance easy and painless.... So do your self a favor and go see Matt and the Foranyauto group you will be glad you did. Thank you, , Chris and Michelle Cowgill More