Mazda of Elk Grove

No run around, pleasantly surprised This was a pretty straightforward experience. They worked with us to try and make the car we wanted fit our budget. Had a trade in experience that w This was a pretty straightforward experience. They worked with us to try and make the car we wanted fit our budget. Had a trade in experience that was fast. Would use them again. More

Great Buying Experience This is the 2nd vehicle we have purchased with Mazda. Nick and Grant made the process so easy. We started with Matt from eSales and then transitione This is the 2nd vehicle we have purchased with Mazda. Nick and Grant made the process so easy. We started with Matt from eSales and then transitioned to Nick. We were in and out with a car in less than 2 hours! The team at Mazda is knowledgeable, not pushy, and just a great group. In addition, Francisco was a pleasure to do financing with as he had a great sense of humor. More

Friendly Straight forward Satisfying experience Jaik Willmon was my sales person. He was very informative and straightforward and very easy to deal with. The finance department was also very nice Jaik Willmon was my sales person. He was very informative and straightforward and very easy to deal with. The finance department was also very nice straightforward with a no pressure approach. Jaik continues to be supportive by answering all the questions I have about the new car. I would highly recommend Jaik and the dealership. Before buying my car here I dealt with many other dealerships And these guys were by far the best. More

Second purchase We started our day determined to test drive four different make and model vehicles. We started at the Mazda dealer in Elk Grove because I had previou We started our day determined to test drive four different make and model vehicles. We started at the Mazda dealer in Elk Grove because I had previously bought A Miata from them in 2011. The salesman knew exactly what we wanted and pulled the car from stock. During the test drive of this first vehicle my wife decided that this was the car she wanted. The salesman was very knowledgeable and very patient with both of us who aren't quite as sharp on the electronics as younger customers might've been. Although it took a while to complete the paperwork we finally got in and drove home. I'm not sure that we got the best price we could've negotiated had we haggled and been more persistent, we had to weigh lower price against zero percent interest ,but I believe we got the best car for us at a price that was reasonable ,and we would recommend this dealership to anyone . More

Auto purchase exp. Easy deal with the sales and manager , save my time.but I have long wait when I call for service before when in the phone. Easy deal with the sales and manager , save my time.but I have long wait when I call for service before when in the phone. More

Friendly and thorough I had a great experience buying my first car at the Elk Grove Mazda dealership. Juan was friendly and made me feel comfortable test driving the car. I had a great experience buying my first car at the Elk Grove Mazda dealership. Juan was friendly and made me feel comfortable test driving the car. He made sure I understood that if I had any quesions about the car, I could call him. Everything was explained thoroughly and the price was lower than I had expected. They got through everything quickly without making me feel rushed. More

If I could give a 1/2 star rating I would! The dealer SUCKS! The Salesman I had "Kevin" was the worst! I've bought many cars during my life - this experience ranks dead last - bying a car in th The dealer SUCKS! The Salesman I had "Kevin" was the worst! I've bought many cars during my life - this experience ranks dead last - bying a car in the 80's was bad but this was shockingly bad! And the best part about this dealer is that customer service people are just as bad, and they are hired to work it out!! Who ever is in charge of hiring for this dealership - needs to go to customer service training! I've been told Miata in Sacramento rocks over Elk Grove - I wish I'd gone there! More

Great Service and Efficient Process Buying my car at this dealership was the best experience I have ever had. I was very impressed at the service that Fritz provided from start to finish Buying my car at this dealership was the best experience I have ever had. I was very impressed at the service that Fritz provided from start to finish. My expectations were definitely exceeded as soon as my parents and I walked in. We were very impressed with his professionalism and his detailed knowledge about the vehicle. The entire process was smooth and effortless and he had the car ready to go upon our arrival. I would recommended this dealership and Fritz to anyone looking to finance/lease a new or used vehicle! More

Salesman Nick Awesome salesman!! I purchased my first car with the help of Nick. He will make sure you’re satisfied with the car you wanted and also include great d Awesome salesman!! I purchased my first car with the help of Nick. He will make sure you’re satisfied with the car you wanted and also include great deals. Nick was nice and made sure your needs were met. Also he have great customer services. I would recommend him to be your local salesman. More

Great and Informative I had a great experience with the salesman and quality of the vehicle. I would highly reccommend the dealership to others. I was glad we were able to I had a great experience with the salesman and quality of the vehicle. I would highly reccommend the dealership to others. I was glad we were able to negiotate a reasonable price for a new car. More