Mazda of Elk Grove

Fast friendly service I always bring my 08 Mazda3 in for routine maintenance. The service department is fast and thorough and will prioritize what repairs need to be done I always bring my 08 Mazda3 in for routine maintenance. The service department is fast and thorough and will prioritize what repairs need to be done if more than 1 problem exists. Free popcorn and soda makes the wait a pleasant one. More

Friendly and Helpful Ratish was very friendly, patient, and knowledgeable with the vehicle (CX-9) that I wanted and gave me straight answers to all my questions. We mainl Ratish was very friendly, patient, and knowledgeable with the vehicle (CX-9) that I wanted and gave me straight answers to all my questions. We mainly communicated through text before me having to finally go into the dealership to finalize the purchase, which was a great conscience and time saver. Overall, it was a great buying experience at the Elk Grove Mazda dealership and Ratish was definitely one of the main reasons for that. More

I am a returning customer and the staff treated me well. Nick Ishihara was very knowledgeable and courteous toward me as we talked about what I wanted. As we progressed toward a sale, other members of the Ma Nick Ishihara was very knowledgeable and courteous toward me as we talked about what I wanted. As we progressed toward a sale, other members of the Mazda team worked to get me me the deal I was looking for. A nice experience. More

Research for new car Very friendly, easy to interact with, knowledgeable. My biggest critique is that the doors are locked and other dealers do not have this particular r Very friendly, easy to interact with, knowledgeable. My biggest critique is that the doors are locked and other dealers do not have this particular restriction. More

Above and beyond Juan at Elk Grove Mazda was terrific. We had a very specific need and Juan went above and beyond to make us happy. When we found that the car we reque Juan at Elk Grove Mazda was terrific. We had a very specific need and Juan went above and beyond to make us happy. When we found that the car we requested would not be available, he found an even better car and was innovative about making the price we wanted. Everything was super smooth and I couldn’t be happier with my car! More

Knowledgeable and friendly service I had a very pleasant experience working with Fritz. I had read the reviews and had many questions for the Mazda3 and 6. He was able to discuss all t I had a very pleasant experience working with Fritz. I had read the reviews and had many questions for the Mazda3 and 6. He was able to discuss all the different trim levels of each and was patient as we went out on several test drives. DeAnnah was also very helpful and efficient with the finance process. I am very satisfied with my purchase and would highly recommend Mazda of Elk Grove. More

Great Service I had a great experience with Mazda of Elk Grove! Everyone was super friendly and helpful and they made sure to go over all the little things with me I had a great experience with Mazda of Elk Grove! Everyone was super friendly and helpful and they made sure to go over all the little things with me so I felt confident in my purchase. I truly appreciate all the hard work they put into finding me the perfect car. I absolutely love my new Mazda CX-5! More

Awesome Help I had a great experience with Melanie, shes’s very friendly and knowledgeable. I definitely couldn't be happier with my purchase. Glad I made the righ I had a great experience with Melanie, shes’s very friendly and knowledgeable. I definitely couldn't be happier with my purchase. Glad I made the right one and had an awesome person to help More

Go with Drake Drake Hankins helped us test drive and review a few of the Mazdas, including the CX-5, and while we couldn’t get to a deal with the sales manager, I h Drake Hankins helped us test drive and review a few of the Mazdas, including the CX-5, and while we couldn’t get to a deal with the sales manager, I have to recommend Drake’s knowledge of the vehicles and his straight forward approach. More

Silver Linings Matt was the silver lining in a crummy situation. I purchased a 2016 CX9 6 months ago and loved it! A couple weeks ago someone plowed through a red li Matt was the silver lining in a crummy situation. I purchased a 2016 CX9 6 months ago and loved it! A couple weeks ago someone plowed through a red light and totaled it. Car accidents and their aftermath can be confusing and often times people are vulnerable to being taken advantage of. While researching what my car was worth and how I was going to replace it, I came across Matt. This guy knows his stuff! He explained processes and shared his experiences so I felt informed and optimistic. He also got me into a 2018 CX9 for virtually what I paid for my 2016. We did almost everything online and over the phone. We showed up to the dealership and he had our new car detailed with a big bow on it. It was amazing! He then went over every detail of the car with me... I’d been driving the car 6 months and didn’t realize it did many of the things it does!! He’s truly a Mazda expert. Overall I’m just grateful for such a pleasant experience in a crummy situation! More