Mazda of Elk Grove

Great service Brought my '11 Mazda 3 in for servicing and was in and out in no time. The service manager EJ was very accommodating and efficient. Brought my '11 Mazda 3 in for servicing and was in and out in no time. The service manager EJ was very accommodating and efficient. More

Courteous & Thorough Service I am always greeted with a smile and professionalism when i walk through the door. Wanting to maintain my car, and stay on a budget is always priorit I am always greeted with a smile and professionalism when i walk through the door. Wanting to maintain my car, and stay on a budget is always priority. If there happens to be more than one service issue, I am always given prioritized options as to how to proceed. I give Mazda of Elk Grove A 4 out of 5 stars because as great as they are, I feel there is always room for improvement. More

Attention to detail Ratish was very knowledgeable. He was able to answer all of the questions i asked him. He had to step away for a moment but Jaik did an excellent job Ratish was very knowledgeable. He was able to answer all of the questions i asked him. He had to step away for a moment but Jaik did an excellent job of assisting me in his absence. Ratish was able to find me a Mazda CX-5 Grand Touring that was certified pre owned and within my price point. He spent several hours with me making sure I was comfortable with the car I picked and it's features. He was very patient while waiting for me to get some of the information I needed to complete the Finance process. The Finance department was even able to beat the interest rate I had been offered by my bank. Even after selling me the car he contacted me a few days later to answer any questions I may have about my new purchase. I appreciate his attention to detail and making sure my 1st car purchase was seamless. I would definitely refer my friends and family to this dealer. More

Professional and knowledge of vehicles is impressive! My wife, 7 month old daughter and I arrived to Mazda of Elk Grove to purchase a Mazda CX-9. We were greeted by Jaik right away. He reviewed with us th My wife, 7 month old daughter and I arrived to Mazda of Elk Grove to purchase a Mazda CX-9. We were greeted by Jaik right away. He reviewed with us the quote previously created by Grant. He answered our questions thoroughly and was patient with us and our little one. His knowledge of the CX9 was IMPRESSIVE and he went over all the safety and technology features of the vehicle. Overall Jaik was very profesional and knowledgeable! More

Fast friendly service I always bring my 08 Mazda3 in for routine maintenance. The service department is fast and thorough and will prioritize what repairs need to be done I always bring my 08 Mazda3 in for routine maintenance. The service department is fast and thorough and will prioritize what repairs need to be done if more than 1 problem exists. Free popcorn and soda makes the wait a pleasant one. More

Enthusiasm and Knowledge I did not feel any pressure while shopping and test driving. What I did feel was Matt's genuine enthusiasm for the product. After the purchase was com I did not feel any pressure while shopping and test driving. What I did feel was Matt's genuine enthusiasm for the product. After the purchase was complete, Matt spent about 2 hours with me going over all the features. He was straight forward and very knowledgable. His down to earth approach made me feel comfortable about asking questions (and he knew every answer). He even synced my phone and set up my favorite stations. He is a five star car professional. More

I'm Top Priority I have been bringing my Mazda CX9 in for regularly scheduled maintenance for the almost two years I have owned the car. I always feel like I am the to I have been bringing my Mazda CX9 in for regularly scheduled maintenance for the almost two years I have owned the car. I always feel like I am the top priority of everyone I come in contact with. I know they are busy, and I know they have many other customers they must serve, but everyone in the service department gives me their full attention while I'm there. The manager, E.J., goes out of his way to make sure my needs are taken care of. I bet every customer thinks they are the top priority. More

Friendly and Helpful Ratish was very friendly, patient, and knowledgeable with the vehicle (CX-9) that I wanted and gave me straight answers to all my questions. We mainl Ratish was very friendly, patient, and knowledgeable with the vehicle (CX-9) that I wanted and gave me straight answers to all my questions. We mainly communicated through text before me having to finally go into the dealership to finalize the purchase, which was a great conscience and time saver. Overall, it was a great buying experience at the Elk Grove Mazda dealership and Ratish was definitely one of the main reasons for that. More

Above and beyond Juan at Elk Grove Mazda was terrific. We had a very specific need and Juan went above and beyond to make us happy. When we found that the car we reque Juan at Elk Grove Mazda was terrific. We had a very specific need and Juan went above and beyond to make us happy. When we found that the car we requested would not be available, he found an even better car and was innovative about making the price we wanted. Everything was super smooth and I couldn’t be happier with my car! More

Research for new car Very friendly, easy to interact with, knowledgeable. My biggest critique is that the doors are locked and other dealers do not have this particular r Very friendly, easy to interact with, knowledgeable. My biggest critique is that the doors are locked and other dealers do not have this particular restriction. More