Mazda of Elk Grove

AWESOME CUSTOMER SERVICE!! I've been coming to Mazda Service department since my first Mazda in 2015. The most impeccable customer service I have received from any establishment I've been coming to Mazda Service department since my first Mazda in 2015. The most impeccable customer service I have received from any establishment. Couldn't see myself going anywhere else for service to my Mazda. FIVE STARS AND SOME!!! More

Great Customer Service I have been to the surrounding Sacramento Mazda Dealerships and I think Elk Grove Mazda provides the best customer service. I own a 2012 Mazda 5 and a I have been to the surrounding Sacramento Mazda Dealerships and I think Elk Grove Mazda provides the best customer service. I own a 2012 Mazda 5 and all my service experiences have been excellent. This is why I decided to I buy my new 2017 CX-5 at Elk Grove Mazda. I took a test drive with Cooper; he was very courteous and knowledgeable about the features of the car. I came back with my husband and was helped by Marcus. He too did an excellent job showing us the vehicle and was very patient in helping us decide on the color we wanted. Thank you for your continual commitment in offering the best customer service. It matters and is appreciated! More

Very helpful. low pressure Fritz and crew went out of their way to make us happy, comfortable and get what we wanted. We wanted a particular CX-5 and Fritz found it, got it to d Fritz and crew went out of their way to make us happy, comfortable and get what we wanted. We wanted a particular CX-5 and Fritz found it, got it to dealer and then found that it had a scratch on it that they would fix obviously. Instead of making us take it they worked with us for a solution to get the car we wanted and keep the same great deal they had offered. We got a better, newer CX for about the same as the old model. No pressure to make it happen either. They knew we could leave to another dealer but wanted to try everything they could to make it happen. Great job to Fritz and the rest of the crew for making us a happy, loyal Mazda owners in Elk Grove. Mark B. More

Matt is the greatest Matt Heidrich made our experience fast and efficient. He is very knowledgeable on all aspects of the company and cars. Not only did he take the time Matt Heidrich made our experience fast and efficient. He is very knowledgeable on all aspects of the company and cars. Not only did he take the time to show me how to work all the key features, he also got my 4month old son to laugh during our stay. Very personable, passionate, and trustworthy. Unlike the prior "shark" dealership we went too. The staff are very nice and not pushy they understand what a big decision it is and are very patient. Thanks More

Pleasant experience with our CX 5 purchase. From start to finish, the experience of purchasing our Mazda CX 5 was most pleasant: Garret was very low pressure, but more than happy to answer any From start to finish, the experience of purchasing our Mazda CX 5 was most pleasant: Garret was very low pressure, but more than happy to answer any of our questions. He also allowed us plenty of time with the car to make sure we were satisfied with our model choice. More

Love my Miata We stopped by another dealership first and did not have a great experience. Decided to drive to Elk Grove Mazda where Stephanie and the crew took grea We stopped by another dealership first and did not have a great experience. Decided to drive to Elk Grove Mazda where Stephanie and the crew took great care of us. Thank you All I love my new baby! More

Routine Maintenance in Service department. I'm treated well every time I go to Mazda of Elk Grove. My husband and I purchased our Mazda 3 in 2014. Their team has always provided us with excelle I'm treated well every time I go to Mazda of Elk Grove. My husband and I purchased our Mazda 3 in 2014. Their team has always provided us with excellent service, respect, and affordable maintenance. More

Ride with the eagles I wanted to indulge myself by purchasing a car for me. No family minivans, 4 door sedans, or pickup trucks. We are not wealthy by any means, but I wan I wanted to indulge myself by purchasing a car for me. No family minivans, 4 door sedans, or pickup trucks. We are not wealthy by any means, but I wanted something sleek and stylish. It was a choice between a Fiat Abarth or a MX-5. I visited the nearest Fiat dealer (25 miles away) and was not impressed by the sales person. He seemed indifferent to my needs. So I checked out my local Mazda dealer (3 miles away), and they had much more selections and colors. The sales staff was also very attentive and not pushy. What sold me was the reliablity track record of the Mazda brand and the special pricing that was advertised. I shopped around other nearby Mazda dealerships and they could not beat the price nor convenience factor of being local. I ultimately choose a new 2016 ceramic metallic MX-5. The car is beautiful and I get many compliments. The experience at the dealership outstanding and Grant was a gem and went above and beyond. Got the VIP treatment from Mazda USA corporate too. More

New Lease with Garrett I leased my second car with Garrett and was so happy with his service. He knows the Mazda so well and was patient with me when teaching me all the ne I leased my second car with Garrett and was so happy with his service. He knows the Mazda so well and was patient with me when teaching me all the new gadgets! I love my new car and will only buy from him. I really appreciate his professionalism and the respect with which he treated me. He genuinely cares about what I want and need and isn't just trying to make a sale. Thank you Garrett for making my car buying such a pleasant experience! More

Easy, Breezy, Mazda I requested to check out a Mazda2 through the lots website and Garrett immediately reached out and we scheduled a time for the next day. Whole process I requested to check out a Mazda2 through the lots website and Garrett immediately reached out and we scheduled a time for the next day. Whole process of checking the car out, test drive, and going over the $$$ was made very simple and convenient by Garrett and I walked... errr, drove out... a happy customer. More