Mazda of Elk Grove

Memorial weekend purchase. This review goes out to Wade Wormington, a young man who exudes courtesy and honesty. After a 6-hour drive to Elk Grove, my partner and I were eager t This review goes out to Wade Wormington, a young man who exudes courtesy and honesty. After a 6-hour drive to Elk Grove, my partner and I were eager to get the vehicle purchase started. Wade was quick to greet us on the lot, but he was neither pushy nor negligent. Furthermore, we were pleasantly surprised when Wade treated us like HUMANS and not another pairing of IGNORANT CUSTOMERS. Although my partner and I are fairly young as well (both 29), we are no strangers to the car-buying experience and were quite burned out by salesmen (usually much older than us) treating us as though we were idiots. Needless to say I have done my fair share of walking away from a transaction gone wrong. Wade, however, made the entire process extremely pleasant and was very accommodating. We shared quite a few laughs and random stories. In addition, I could tell he was very earnest about expediting things so my partner and I could get back on the road. Our brief encounter with other employees of Elk Grove Mazda were rather nice too, so I truly believe that their high ratings are emblematic of a wonderful facility that strives to maintain customer satisfaction. Believe me when I say that driving 6 hours was well worth the effort for a hassle-free experience at Elk Grove Mazda. Thanks again, Wade! - Lor & Sua More

Great, no-pressure service I would highly recommend Garrett, Kyle, and the team at Mazda of Elk Grove. They made it almost as much as fun and easy to buy my new MX-5 as it is to I would highly recommend Garrett, Kyle, and the team at Mazda of Elk Grove. They made it almost as much as fun and easy to buy my new MX-5 as it is to drive. Almost. :) More

Dre in sales was the best help! We arrived after someone in the neighborhood crashed into a powerline knocking out the power to the dealership. There was no air-conditioning, but th We arrived after someone in the neighborhood crashed into a powerline knocking out the power to the dealership. There was no air-conditioning, but the staff was very courteous despite this dilemma regarding restroom use and snacks available. Dre helped us out the most by providing all answers and picking up the miatas we wanted to test drive. He was there for us every step of the way in providing the service we needed in purchasing our 2016 Miata. We want to thank Dre for his most exceptional service and fighting for us to obtain our new ride. Thanks Dre! More

Straightforward, responsive, prompt The team was courteous, and responsive to questions on pricing and features. I feel that they went the extra mile in helping us come to a decision on The team was courteous, and responsive to questions on pricing and features. I feel that they went the extra mile in helping us come to a decision on our new car. Rachel was our key contact in guiding us through the process. More

Great place, and Garrett was very helpful and knowledgeable I went back to this dealer, since I had a test drive there so I could try several brand's in one location, and I did not like the dealer I had to go t I went back to this dealer, since I had a test drive there so I could try several brand's in one location, and I did not like the dealer I had to go to through Costco. I got a comparable price, plus extended powertrain warranty and carwashes gratis. More

Tyler Lu was amazing! We recently bought our 2016 Mazda3 from here, and it was one of the best experiences we've ever had. Why? The staff was amazing. Such as Jaik Willmon, We recently bought our 2016 Mazda3 from here, and it was one of the best experiences we've ever had. Why? The staff was amazing. Such as Jaik Willmon, and ESPECIALLY Tyler Lu. Tyler was incredibly patient, knowledgeable, friendly, and professional. He put us at ease and made us feel comfortable when we were looking for vehicles. Incredible! In the end, we left the lot in our brand new car, both happy and satisfied on what we purchased and how much time and effort Tyler put into caring for us. This was the best car buying experience we've ever had. More

Professional. Gave options non judgementally. Elias was friendly and professional. He made sure we understood all the choices that were available. We had a particular car in mind but we found fo Elias was friendly and professional. He made sure we understood all the choices that were available. We had a particular car in mind but we found for ourselves that it wasn't the right one. Elias helped us find the right one that we are very happy with. Steve explained the service and other options very professionally. Someone in parts (didn't get the name) was very helpful in getting parts for our other Mazda. More

best place to buy a car Bought our second Mazda in two yours. Garrett Oxnaes is the man to see, We love our new Mazda CX 5. And we love Garrett. Thank you. Bought our second Mazda in two yours. Garrett Oxnaes is the man to see, We love our new Mazda CX 5. And we love Garrett. Thank you. More

First Class Customer Service! These guys were great! Every staff member we encountered was friendly and welcoming. Garrett went above and beyond helping us throughout the process These guys were great! Every staff member we encountered was friendly and welcoming. Garrett went above and beyond helping us throughout the process from start to finish. He displayed great customer care, expert product knowledge, and was just a pleasure to work with all around. Kyle assisted us with the financing portion of the process and he made that experience humorous and enjoyable. We are very happy with the service we received and would definitely recommed this dealership to a friend. More

Great experience I just traded in my 2013 BMW 328i for a 2016 Mazda 6 GT. It's just a gorgeous car. I spent hours researching new cars before putting the Mazda 6 on I just traded in my 2013 BMW 328i for a 2016 Mazda 6 GT. It's just a gorgeous car. I spent hours researching new cars before putting the Mazda 6 on my short list of new cars to test drive. I dropped by Mazda of Elk Grove, and was welcomed by Rachael Smolich. I was immediately impressed with her knowledge of the vehicle, and true passion for the Mazda brand. During the test drive I decided I wanted the car. Rachael and finance manager Steve Wray were just total pros. No surprises at all and no pressure whatsoever. It was the easiest new vehicle buying and transaction process that I've experienced. I just cannot be more impressed with both this car, and my buying experience with Mazda of Elk Grove. More