Mazda of Elk Grove

Joe Kalem is the man This is the second time (out of many I'm sure) that I have brought in my mazda3 to get work done. This time around it was for my 65,000 mile check up. This is the second time (out of many I'm sure) that I have brought in my mazda3 to get work done. This time around it was for my 65,000 mile check up. I worked with the service advisor by the name of Joe Kalem. Joe really knows his stuff and was very enjoyable to talk too, not only for my car troubles but as a person. You can tell he goes the extra mile to make you feel welcome and be personable. Service took a couple hours so I took a walk to the front of the dealership to the local Starbucks which made the two hours go by very quickly. I live in Citrus Heights and I am more than willing to make the drive over to the Elk Grove Mazda service center for the exceptional service that they give me time and time again. Thanks again Joe for the fun talk about pizza and 4th of July. Keep up the good work. More

Just Grateful for Joe! During our service appointment on Tuesday afternoon June 30, Joe Kalem provided exceptional service to my family and me. My wife and two kids and I a During our service appointment on Tuesday afternoon June 30, Joe Kalem provided exceptional service to my family and me. My wife and two kids and I arrived tired and hungry on the tail end of an 8,500 mile cross-country road trip from CA to NY. Joe met us at the service center door and went straight to work getting our Mazda CX-9 checked in for an oil change and tire rotation and set up the shuttle to whisk us off to lunch at BJ's Restaurant nearby while the mechanics went to work. Joe also provided me with a quote for a new set of tires and answered all our questions. Joe's can-do attitude and pleasant demeanor made our experience smooth and worry-free. I only wish we lived closer...we'd come to Mazda of Elk Grove for all our service needs. Thank you for a great customer experience! More

Really Great Nick helped me out and my visit was quick and very enjoyable! He knew lots about a wide variety of vehicles and was able to answer all of my questions Nick helped me out and my visit was quick and very enjoyable! He knew lots about a wide variety of vehicles and was able to answer all of my questions. (Even questions i didn't know i had). I found the car i wanted at a price i could afford and the service was incredible. Steve was very enjoyable while we were going through financing as well. More

Easy Car Buying! After communicating via email and deciding on a vehicle, Fritz made it very easy to purchase my new Mazda3! They had my vehicle ready to go and all I After communicating via email and deciding on a vehicle, Fritz made it very easy to purchase my new Mazda3! They had my vehicle ready to go and all I had to do was sign the paperwork! Car buying made easy! More

Simple and Hassel Free no pressure With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk Grove dealership. Garrett was beyond helpful even though we walked in right before closing. This did not bother him at all and never once did I feel like a bother keeping him past closing. He took his time to listen to exactly what I was looking for and the exact price I was able to speed. Once he gathered all that information he brought up a car and went for a test ride (after closing at this point). Never did I feel rushed or hassled into making a decision that I was not comfortable with. For a first time car buyer it was really nice. Along with Garret I have nothing but good things to say about the rest of the staff each person I talked to was genuinely welcoming and helpful. If you are in the market for a new car I would HIGHLY recommend Elk Grove Mazda as a first stop. More