Mazda of Elk Grove

I hate the process of buying a new car. I dread it like the plague!. I have driven a Mazda since the early 1990's, so I was pretty sure I was going to get another one. Just in case, I drove cars from oth the plague!. I have driven a Mazda since the early 1990's, so I was pretty sure I was going to get another one. Just in case, I drove cars from other dealerships, including luxury cars. I also investigated the Mazda3 and Mazda6 online. After spending a week driving other cars, I stopped in at Mazda of Elk Grove, and there was Jaik waiting for me. Although he is very young, he answered all my questions with the knowledge of a pro. He was friendly, knowlegable, and willing to do what it took to get my business. I have to say, this was the best experience buying a car I have ever had. Even when I got cranky from not eating, Jaik kept his cool. I will definately be back. I also asked for several of his cards as my daughter and sister will be in the market soon for a new car. Steve took care of the back end. He was not high pressure, and made the transaction as smooth as possible. Jessie called to schedule a time to get my windows tented. She was so delightful. Again, I will definately be back! Sherri Shockley More

Garrett made the entire car shopping experience pleasant and pressure-free. He took his time, test drove several vehicles with me, explained the features of each one, and knew his stuff really well. He ma and pressure-free. He took his time, test drove several vehicles with me, explained the features of each one, and knew his stuff really well. He made sure my kids were entertained and occupied in the dealership while I shopped. He got me a killer deal on a 2012 Mazda 3 that I absolutely love. When the delivered car still had some hard water spots on the roof, he offered to take pick my car up from my house and take it in to get them removed. 5-star service all around. This dealership, and Garrett, are solid. More

Pasao was a fantastic sales associate. He was knowledgeable, courteous, fun and willing to help us decide on a car for our needs. I have to thank him for being patient with me since I was so ind knowledgeable, courteous, fun and willing to help us decide on a car for our needs. I have to thank him for being patient with me since I was so indecisive on what model and color to choose. Sorry, and thank you so much Pasao!!! More

Better deal, quality of service is best ,staff is very friendly and perfect .. Very comfortable . Had better experience overall . I recommends to my friends and family.. friendly and perfect .. Very comfortable . Had better experience overall . I recommends to my friends and family.. More

When purchasing our 2014 Mazda CX-5, Jambert was as helpful and customer service oriented as a customer could hope. He displayed a good knowledge of the vehilce and a willingness to help make sure that helpful and customer service oriented as a customer could hope. He displayed a good knowledge of the vehilce and a willingness to help make sure that we were able to get the vehicle we wanted. Additionally, he set a date of delivery and made sure that that date was met. I would highly recommend working with Jambert if you visit Mazda of Elk Grove. More

We were looking for a mini van when we came to Elk Grove Madza and the staff was very helpful, and answered all my questions. The Honda and Toyota dealers did not show this when we said we would not buy t Madza and the staff was very helpful, and answered all my questions. The Honda and Toyota dealers did not show this when we said we would not buy till we thought about it.. We came back later that night and bought the Mazda 5.. Thanks Mike Cardwell More

Our experience with Mazda of Elk Grove was excellent. We were quickly paired with Garrett who assessed our needs and assisted us in selecting our new vehicle (CX-5). We appreciated the low pressure, honest were quickly paired with Garrett who assessed our needs and assisted us in selecting our new vehicle (CX-5). We appreciated the low pressure, honest approach. We never felt rushed in making our decision. Once we committed to deal, the purchasing process moved forward in a very efficient manner! Nicely done. More

Jambert and the gang actually made my car buying experience one to remember - in a good way! Everyone was so courteous and helpful that I felt at home right away. I'll recommend Mazda of Elk Grove t experience one to remember - in a good way! Everyone was so courteous and helpful that I felt at home right away. I'll recommend Mazda of Elk Grove to anyone who asks... this is how buying a car ought to be! More

I enjoyed my car buying experience. I would recommend Elk Grove Mazda to a friend. They understood my requirements and located the exact car I was looking for. Elk Grove Mazda to a friend. They understood my requirements and located the exact car I was looking for. More

Omar was very helpful when we were shopping for a new CX-5. At the start of the test drive he told me that he was customer centric and we could proceed with checking out the car however we wanted and fel CX-5. At the start of the test drive he told me that he was customer centric and we could proceed with checking out the car however we wanted and felt no pressure to buy the car or not. After the test drive we really liked the vehicle and Omar's stress free style that we decided to purchase the vehicle from him. We had visited other dealers but we Omar gave us the best feeling for buying the car. More