Mazda of Elk Grove

I love my new Mazda 3 Prior to purchasing my Mazda at Elk Grove Mazda, I had visited two other Northern Ca. Mazda dealerships and the experience at the previous dealerships Prior to purchasing my Mazda at Elk Grove Mazda, I had visited two other Northern Ca. Mazda dealerships and the experience at the previous dealerships was overwhelming and underwhelming at the same time. Overwhelming in terms of the chaotic process of trying to purchase a vehicle at their establishment, and underwhelming in terms of the lack of options I had with finding the car I really wanted. When I called Garrett after having these two disappointing experiences at the other Mazda dealerships, he was sympathetic to my situation and anxious to help me find the car I was hoping to buy. He located the car that I wanted and had it delivered to Elk Grove Mazda 48hrs later. (Something the other dealerships were incapable of doing). My overall experience was a very pleasant one and I would recommend Elk Grove Mazda to friends and family. Steven was also very kind, agreeable and non-pushy during the finance portion of the purchase. (which I feel can be rare in the car selling industry) Thank you Garrett and Steven for helping me (a person who has to be careful with every dollar spent and make good financial decisions) find the car that I feel will keep me driving securely and happily down the road for many years to come. Amy More

New car buying experience I would have to say, I had a great experience purchasing my new car. I new what car I wanted and the price that I wanted pay for it. I walked out of t I would have to say, I had a great experience purchasing my new car. I new what car I wanted and the price that I wanted pay for it. I walked out of the dealership with the new car that I wanted and the price that I wanted to pay for it, with no haggling!!! It was all done in about 4hrs. I have to say it was stress free as it could be. Special thanks to Maverick, he made it less painful. More

Bought a 2014 Mazda6 Originally I came to Mazda of Elk Grove as a result of the CarPro Show. After researching a number of cars, I decided that the Mazda6 was one of the Originally I came to Mazda of Elk Grove as a result of the CarPro Show. After researching a number of cars, I decided that the Mazda6 was one of the cars that appeared would best fit the needs of my family. When I arrived at Mazda of Elk Grove I was introduced to Garrett Oxnaes, who did a great job of making me feel comfortable right away. He took the time to explain that they do business differently at Mazda of Elk Grove and that I should expect a different experience than I would at other dealerships. Having bought a number of cars in the past, I know it can be an unpleasant experience filled with pressure. Buying a car should not be a miserable experience though. I hate the games and tactics that most dealerships use, but I never experienced anything like that with Garrett. He did a very thorough job and was patient. I didn't buy the first day and was presently surprised that I didn't get any sales pressure as I prepared to leave the lot. Everything went pretty much according to the business model that Garrett had laid out for me at our first meeting. Though we had originally planned on buying a new vehicle, Garrett pointed out a couple of certified pre-owned Mazda6's with very low mileage that had all of the options we were looking for, and ultimately we purchased one of them. We got a very good deal on the car we wanted and Garrett went the extra mile to make sure the process went smoothly and comfortably. This is definitely the way to buy a car. I would definitley recommend Mazda of Elk Grove as well the adjacent Infiniti, and Nissan dealerships as they are under the same ownership and are operated the same way. If you want a Mazda though, go see Garrett - you will be pleasantly surprised. More

Exceptional Sales/Service on purchase Certified Pre/Owned. Referred by Costco Auto Program. Thanks to Garret and Steve for their Professional, Relaxed, Gratifying experience in the transaction from beginning t Referred by Costco Auto Program. Thanks to Garret and Steve for their Professional, Relaxed, Gratifying experience in the transaction from beginning to end. Thank You! More

Was a rough start but in the end the job got done!! With my first experience at Mazda was horrible! I had help from Natalie and Anthony! I feel like I wasted my time to accomplish nothing on April 2! Th With my first experience at Mazda was horrible! I had help from Natalie and Anthony! I feel like I wasted my time to accomplish nothing on April 2! Then to be told to come back the next day and I would be able to get a car! I came back the next day to find out that Natalie was not working and what I was told before was not done by Anthony! So I met with Grant , Ratish and Rachel. They all had to fixed what was messed up by Natalie and Anthony! I mean I can sit here all day and talk about my bad service at first but I do not want to discredit my out standing service I got from Grant,Ratish and Rachel that team right there made it all happen. From Grant ensuring my loan. To Ratish always making sure I was doing alright lightening up the situation. But then to Rachel who was working hard to find me the right car. And to Tommy who made the finance and paperwork process smooth. I think if I would have met them the day before I would have left that day with a car then the hassle I was put through! It all worked out with there amazing service! I would like to thank Grant,Ratish and Rachel once again for the well done amazing service! More

Great overall experience Maverick and the rest of the sales team really made the buying experience as painless as possible. They didn't have the color at the beginning, but th Maverick and the rest of the sales team really made the buying experience as painless as possible. They didn't have the color at the beginning, but they went all out to find the exact one I was looking for. I was glad that they did not just push me to buy the one that they have. They were also very accomodating with the pricing. I did come prepared, and they had no problem matching it. Excellent experience overall. More

THEY ARE AWESOME HERE @ ELKGROVE MAZDA / NISSAN !!!! The people here @ Elkgrove Mazda / Nissan are great to work with . They take the time to answer all your questions . Also they are very attentive & fr The people here @ Elkgrove Mazda / Nissan are great to work with . They take the time to answer all your questions . Also they are very attentive & friendly . They most definitely go above & beyond in making sure you are taken care of weather you are in service or buying a vehicle . I have no I mean no problems to recommending this dealership to anyone . No complaints whatsoever. More

This was our first time visiting Mazada and we are This was our first time visiting Mazada of Elk Grove and we are very happy with our experience. Garrett is an EXCELLENT sales person! He worked very h This was our first time visiting Mazada of Elk Grove and we are very happy with our experience. Garrett is an EXCELLENT sales person! He worked very hard on getting us a deal to meet our needs. Everyone knows that buying a car can be a daunting task, but Garrett made it seem effortless and an enjoyable experience. We will recommend Garrett and Mazda of Elk Grove to everyone. More

Quick painless sale process I drove 115 miles to buy a Mazda 3 i Grand Touring at this dealer because they had the color I wanted with a manual transmission and communicated with I drove 115 miles to buy a Mazda 3 i Grand Touring at this dealer because they had the color I wanted with a manual transmission and communicated with me through email. I had already arranged financing through my credit union but they beat the financing rate and everything went smoothly during the purchase. This was the most painless, smoothest purchasing process ever. They didn't pressure me to get anything I didn't want or need and disclosed all the fees early in the process. I would definitely come back when I want to buy another car. Maverick was quick to respond to my emails and made everything work for me. More

You always remember your first time Mazda of Elk Grove earned fives for the following reasons: 1) they're great people 2) they were professional throughout, 3) they managed competitive f Mazda of Elk Grove earned fives for the following reasons: 1) they're great people 2) they were professional throughout, 3) they managed competitive financing, 4) the car I bought was quality - I don't think they would've listed it if it wasn't, 5) the entire experience was hassle-free. I'm a first-time buyer (hence the title) - and I have to say they exceeded my expectations in every aspect, service, financing, the whole deal. They've set the bar for any other auto purchases to come. In particular, Rachel and Steven are both great for conversation, and I believe they're genuinely good people, so don't hesitate to ask how their day is going. More