Mazda of Elk Grove

Rachel was very friendly and great! The staff stayed over their hours to make sure I got what I need. I was very satisfied and would recommend others to go there. their hours to make sure I got what I need. I was very satisfied and would recommend others to go there. More

Living in the Sierra Foothills, I had a limited selection of dealerships and cars to choose from. I knew I would have to shop within a 150 mile radius to find a car I wanted at a reasonable price. After rese of dealerships and cars to choose from. I knew I would have to shop within a 150 mile radius to find a car I wanted at a reasonable price. After researching cars online, I was pretty sure I wanted a Mazda CX5. I happened to be in Elk Grove running an errand with my dad and he suggested we stop at a dealership and test drive a CX5 to see if it was really something I would like driving. We met Ratish and he was extremely informative and helpful when it came to my test drive experience. He wasn't pushy and understood that we were just there for a test drive. When asked why we should choose Elk Grove over another Mazda dealership, he informed us of Elk Groves warranty, which really is a good deal. A couple month later, when it was time for me to purchase my car, I called several dealerships. As a busy mom, and knowing I would be taking at least a one hour drive down to a dealership, I wanted to do as much of my negotiating and shopping online and on the phone. None of the dealerships had the exact CX5 I wanted, but they all promised they could get it in. Even though I had enjoyed my test drive experience at ElK Grove, I intially decided to go with a dealership that was closer and was quoting me a better price but as the financing negotiations and applications got under way, I became frustrated because I couldn't get a number when it came to what percentage rate I would be approved or what my monthly payments would be. I emailed Elk Grove and Maverick and Grant not only were able to match the other dealerships price, they gave me a quote for what percentage rate we were approved at and what my monthly payments would be. I let them I would be there in the morning and they promised to get my CX5 there that night. When we arrived, Maverick was able to show me my car, take me for a test drive, help me set up my phone, and answer any questions I had about my new car. Since all my negotiating had been done over the phone and by email, we just had to sign the paperwork with Steve and go over the financing. Then it was out to my newly detailed car with a full tank of gas where we did a walk around and Maverick asked if I had any more questions. Overall, I am very pleased with my experience with Mazda of Elk Grove even if I had to drive an hour and forty minutes to get there. There was never any pressure and I felt like we were delt with fairly, with everything out in the open. I would highly recommend Mazda of Elk Grove! More

I went on cars.com, Mr. Maverick contacted me immediately, I was very nice and confident in waiting on me. He contacted me everyday until I got there. All the while very confident in what he can immediately, I was very nice and confident in waiting on me. He contacted me everyday until I got there. All the while very confident in what he can do for me. I appreciated the customer service I got from him. Especially, when I came in. He worked very quickly. Also very caring. I would definitely, recommend, tour company to other people, Especially, Mr Maverick. More

I bought my 2007 Nissan Xterra on Superbowl Sunday! I I bought my 2007 Nissan Xterra on Superbowl Sunday! I started my transaction Saturday on the phone after researching the vehicle online that I wante I bought my 2007 Nissan Xterra on Superbowl Sunday! I started my transaction Saturday on the phone after researching the vehicle online that I wanted. The Xterra did not initially have all of the options that I wanted, but Jaik was able to accommodate my needs and had the running boards installed for me. He was very professional and helpful. I was able to apply for financing online as well. Anthony was able to secure an interest rate that worked well for me. When it was time to do the paperwork, Steve was very professional and explained my options such as Gap insurance very well. I showed up to buy the car on Sunday and they were all very attentive even though the Superbowl was starting soon! Overall excellent experience. I have already recommended them to my best friend who is looking to buy a new car! More

I was very impressed with how everyone was friendly from the moment we arrived at Mazda. Everyone was very helpful, especially Maverick who was diligent in helping us trade in our car. He was very vigilan the moment we arrived at Mazda. Everyone was very helpful, especially Maverick who was diligent in helping us trade in our car. He was very vigilant in ensuring we would get the car we wanted. Steve from financing was very informative and efficient making the process very easy and quick. I would like to say THANK YOU for helping us and our soon to be growing family. More

This was my best experience of car buying or leasing ever. Garrett and Steve made the transaction very smooth and enjoyable. I would highly recommend this dealership and especially Garrett who is ever. Garrett and Steve made the transaction very smooth and enjoyable. I would highly recommend this dealership and especially Garrett who is very knowledgeable, courteous and very customer service oriented. More

The staff that we dealt with were very friendly and helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave m helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave me a great price on my 2 trade-ins,I felt like it worked for both for them and me. More

Recieved great service from both Maverick and Tommy, excellent experience overall... we are really appreciative of their help and will definitely be back for future purchases. excellent experience overall... we are really appreciative of their help and will definitely be back for future purchases. More

I got the pleasure of working with Garrett Oxnaes. He was great, very helpful and I would highly recommend him. I went to this dealership a few weeks before I actually purchased a vehicle. I told him my situ great, very helpful and I would highly recommend him. I went to this dealership a few weeks before I actually purchased a vehicle. I told him my situation and that I was just looking. He did not try to pressure me in anyway. Garrett showed me what I was interested in and we test drove it. Then I left. Garrett did contact me a few times just to check in with me and ask me how I was doing and if I was ready to purchase the car. Again he did not pressure me. Before returning to Mazda of Elk Grove I thought I found a better deal on the car I wanted at another dealer. I was lied to by the dealer and told the car I was looking at online was on their lot, so I went there only to be told the car I wanted was in Clovis. Then, I was told that because of my credit situation I would be better off to get a new car. So they proceeded to try to sell me a car I did not want and when I told them I needed to think about it, they pushed harder for the sale and when I still tried to walk away they pushed even harder. It was very very unpleasant. So I called Garrett back and asked if the car I had been looking at was still in stock. He again was very helpful and confirmed the car was still there. I went that night to look at it again. I was very nervous because of some credit issues and buying a car is a big decision. Garrett came back with a deal I could not refused. He did not ask for more money then I was willing to give and gave me options on terms. Plus the team got me a great rated considering my situations. I got the car I wanted, at a good price, in the color I wanted, now that does not happen often. Thank you so much to Garrett and the Elk Grove Mazda team. More

Our experience with Mazda of Elk Grove was outstanding! Very friendly, professional and knowledgeable about their product! Rachel was very helpful for the beginning of our car buying process, answering ev Very friendly, professional and knowledgeable about their product! Rachel was very helpful for the beginning of our car buying process, answering every and all questions fast and thoroughly! She put my mind at ease as I am a first time car buyer and explained the step by step process of what to expect. Although we were unable to meet her in person, she referred us to Maverick who was also very friendly and helpful. He attended to all our needs, big or small, and answered all questions and concerns with ease. Never did he make us feel pressure to buy, which is a very important aspect for me. He saw us through until the end, making sure we were satisfied with our new purchase....every step was a smooth transition to the next. Tommy was also very wonderful. He handled our finance paperwork and explained all numbers, policies and laws thoroughly. Being a mazda enthusiast himself made me feel confident and excited for our purchase. Overall, we had an excellent experience...I would HIGHLY recommend Mazda of Elk Grove! They make car-buying stress-free and easy! More