Mazda of Elk Grove

I'm a returning customer and once again walked away with a vehicle I wanted. Rachel was my sales rep this time around. She was steller; very professional and pleasant. She listened to what I wanted an with a vehicle I wanted. Rachel was my sales rep this time around. She was steller; very professional and pleasant. She listened to what I wanted and needed. The interest rate was better than what I expected. As always thanx to Steve and team. This dealership is not like any other ones I've dealt with before. No unnecessary waiting time and no extra pressure. Within 45 minutes I had my payment options; ran my errands; within 30 minutes Rachel texted me with an approval; came back in, test drove the car, signed the papers with Steve, and took a final walk-around the car all within 2 hours. Outstanding dealership with exceptional customer service, selling a great brand. More

My experience at Elk Grove Mazda was great! They were very helpful and informative. They helped me get into the car I wanted, in the right color and model, at a great price! Rachel was very personable very helpful and informative. They helped me get into the car I wanted, in the right color and model, at a great price! Rachel was very personable and followed up to make sure I was comfortable and had all the information I needed. She was very patient with the sales process as well. Jaik helped me on my first visit and helped me test drive the car I was interested in and did not try to push anything on me that I didn't want. This dealership was awesome, very modern and clean, with amenities like free soda. Overall was a good experience! More

Elk Grove Mazda was participating with Consumer Reports so I spoke to Garrett and asked him for a specific vehicle ( not at his dealership) and told him I was talking to another Mazda Dealership and wanted so I spoke to Garrett and asked him for a specific vehicle ( not at his dealership) and told him I was talking to another Mazda Dealership and wanted to see which one could get me the Car I wanted and give me the best price. I called both Salespeople around 9am on a Tuesday morning and Garrett had located the vehicle and emailed me the price along with the window sticker by 10 am... The other Dealership never provided me with the information for a comparison and tried to convince me a different vehicle would work for me. Garrett's willingess to go the extra mile along with Elk Groves ratings and of course the price made the decision easy. It was an overall good experience and if anyone I know is looking for a Mazda I would definitely refer them to Garrett. More

I started at Infinity and it was not quite the car for me. No hard core seas just very nice people who want to make sure you buy the car you are going to be happy with. She walked me over all the lots an me. No hard core seas just very nice people who want to make sure you buy the car you are going to be happy with. She walked me over all the lots and I found the Mazda 6 and it was perfect. Jaik was so informed about the car made me feel there would be no surprises . Great car buying experience. Thanks More

We couldn't be more pleased with the world-class service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped foot on the dealership lot. (It's such a relief to be able to walk onto a lot and not be "pounced upon" immediately by a seemingly desperate sales team.) Maverick America was a top-notch salesman: friendly, professional, knowledgeable and patient. He understood that we weren't prepared to make a purchase the first time we stopped in, so he kept in touch with us after that visit in an appropriate and casual manner. All of my questions were answered throughout the process, and by the time we returned to the dealership for the second time, we knew this was where we wanted to buy our next car. Mazda clearly makes a quality, highly-rated product - but even more importantly, we wanted our purchase to be supported and backed by a dealership that genuinely cares. Obviously, Mazda of Elk Grove puts their customers first by providing many extras services/benefits with no additional cost. Grant Salge made the negotiation process comfortable, friendly and fair. Once we were turned over to finance, Steve Wray took us through the next steps quickly and with a warm, human touch. Once again, we didn't feel the usual sales pressure that can often happen during financing. The day after making our purchase, Jessie Giles called to schedule installation of the upgrades we purchased. Every step was handled in a caring and upbeat manner that put us, the clients, first. It is no wonder this dealership is top-rated in the nation... Keep up the awesome work, Mazda of Elk Grove! I'll definitely be singing your praises to family and friends. More

I came in for the lease special offered on the Mazda3 and couldn't be happier with my experience. Garrett Oxnaes answered all of my questions and made the car buying process painless. Anthony Triggs was pr couldn't be happier with my experience. Garrett Oxnaes answered all of my questions and made the car buying process painless. Anthony Triggs was professional and very knowledgeable. Steve Wray made the leasing process extremely smooth and efficient. Will be buying/leasing my next car at Mazda of Elk Grove. More

We arrived at Mazda Elk Grove through the Costco Auto Program interested in a CX-5. Through costco there is a pre-negotiated price on the vehicle, which happened to be $500 under invoice. So as far as Program interested in a CX-5. Through costco there is a pre-negotiated price on the vehicle, which happened to be $500 under invoice. So as far as price goes, we got a great deal, and there was no haggling or negotiating, which was fantastic. As far as customer relations, we worked with Garrett who was very friendly and super helpful in making sure that we got the vehicle with all the options we wanted, without trying to upsell us too much. Additionally, we had our 3 month old with us, and Garrett and everyone else we dealt with were very patient as we had to deal with an at times fussy baby. More

All of the people were friendly and responsive.I chose them for my purchase because i felt comfortable at the Dealership, and the added waranty gust made the decision easy. them for my purchase because i felt comfortable at the Dealership, and the added waranty gust made the decision easy. More

I have given such a high review because I really appreciate Maverick's help. I went in to look at cars and see which one i could leave with. My heart was set on a new one and he helped me accomplish appreciate Maverick's help. I went in to look at cars and see which one i could leave with. My heart was set on a new one and he helped me accomplish my goal as close as possible. My case is a lot more complicated than usual, I have a stable income but my husband works for a family company which makes it unbelievably hard to prove. I was not approved for what I was aiming so highly for. So i had I left, a little upset. Maverick went out his way to get me approved with my credit alone. I went back in and wallah ,He had to pull a lot of strings including convincing my husband that I did have options. What I love most is that i felt that Maverick was there to help us not sell us or set us up for failure. I will definately be recommending him to others, especially with odd situations like myself. More

Amazingly stress free experience!I was treated very well, as was my daughter, I would highly recommend this dealership to anyone looking to buy a vehicle! as was my daughter, I would highly recommend this dealership to anyone looking to buy a vehicle! More