Mazda of Elk Grove

Garrett was a great help in the selection process prior to purchase and very thorough in explaining the features and operation of the car, the warranty, the dealership and he even scheduled my first servic to purchase and very thorough in explaining the features and operation of the car, the warranty, the dealership and he even scheduled my first service. More

My sales rep (Jambert) knows his product well, listened carefully to me, and did a good job of showing me how his product matched my needs. The dealer had a vehicle that matched my preferences in color an carefully to me, and did a good job of showing me how his product matched my needs. The dealer had a vehicle that matched my preferences in color and features. The process of completing the sale was congenial - no posturing by either side. I did not get the price I wanted but the financing terms made the deal acceptable to me. A couple of years earlier, my son purchased a car from this dealership and was satisfied with the experience. He recommended that I visit the dealership. I went there without being inclined toward the Mazda product but left with a car. I guess they are doing things right there. More

Jaik is a really nice kid. I iked him a lot. Knew his stuff and had a really good personality. For sure will recommend him to any one. stuff and had a really good personality. For sure will recommend him to any one. More

I am a single mom of 3 (Kids are ages 5,3, and 2) who works 12-14 hours a day so time is not something that is on my side. With me taking on a new role with my company I needed a vehicle that was going t works 12-14 hours a day so time is not something that is on my side. With me taking on a new role with my company I needed a vehicle that was going to be fuel efficient and kid friendly as I would be traveling once a week going forward. My wonderful family was researching and helping me find the right solution, and I got a call saying they had found some options. My dad happens to live in the bay area and is a GM for a rather large dealership and I have always made my purchases thru him, however after the experience and level of service in which not just I but my family recieved we really wanted to give our business to Mazda of Elk Grove. Being a manager in a sales based environment I recognize good customer service and and Mazda... it wasn't just "Good" it was Extraordinary". A sincere Thank You, to Jambert, Ratish, Grant, and Anthony from one very happy mom. I am now an advocate for Mazda of Elk Grove! - Melissa :) More

I was in the market to purchase a new/used vehicle for my daughter for several months. My experience with Elk Grove Mazda dealership went great! I purchased the 2012 Mazda6 and couldn't be Happier! Great ca daughter for several months. My experience with Elk Grove Mazda dealership went great! I purchased the 2012 Mazda6 and couldn't be Happier! Great car! Great price! Great Sales Rep-Jon Alcoriza! I was impressed with his patience, personality and most importantly professionalism. I definitely look forward to my next new vehicle purchase with Elk Grove Mazda in the future. I highly recommend this dealership for anyone in the market for a new/used vehicle purchase. Thank you for the great experience!!! More

I went to this dealership solely based on reviews from dealerrater and I was not disappointed. I came here expecting the sales people would be pushy. Sherlock Tang, my salesperson, was very knowledgeable dealerrater and I was not disappointed. I came here expecting the sales people would be pushy. Sherlock Tang, my salesperson, was very knowledgeable and was not pushy at all. Also partly because he's a new-hired. The service was very friendly and QUICK, which made the whole process very easy for me. Grant Salge was the finance manager who also made this shopping experience great. Everything was explained in simple terms and easy to understand. No tricks or hidden fees like I have experienced from other dealership in the past. The whole deal was done in less than 3 hours from start to finish. I'll be back for sure when I change my car in 10 years. More

Omar was true to the price he gave us over the phone and gave us the best price we could ask for for a Mazda 3. The car handles great and I am very happy overall with the deal that was made. gave us the best price we could ask for for a Mazda 3. The car handles great and I am very happy overall with the deal that was made. More

Everyone was great from the second that I walked through the door! Garrett and Anthony were super helpful in the sales process and worked with me to get me the exact car that I wanted, and Steve provided me the door! Garrett and Anthony were super helpful in the sales process and worked with me to get me the exact car that I wanted, and Steve provided me with options on my extended warranty and other add-ons without hard selling. Honestly, this is probably the friendliest dealership I've ever encountered, from the sales people all the way to the service techs. I highly recommend Elk Grove Mazda for anyone looking to buy a new car! :) More

The sales staff were very friendly and listened to what I was looking for in a vehicle and only showed me those that were appropriate. I found a Mazda3 that fit my needs perfectly and we were able reach an was looking for in a vehicle and only showed me those that were appropriate. I found a Mazda3 that fit my needs perfectly and we were able reach an agreement quickly. It was the best car buying experience I’ve ever had. More

I was recently in the market for a new or pre-owned Mazda3. Using my bank's car buying service led me to Elk Grove Mazda, where I met with Sales Manager Tony Triggs who put me in touch with Sales Asso Mazda3. Using my bank's car buying service led me to Elk Grove Mazda, where I met with Sales Manager Tony Triggs who put me in touch with Sales Associate Daniel Radcliffe. Both Tony and Daniel were extremely helpful. I told Daniel what I was looking for and what I wanted, and he showed me what fit my needs. He never tried to pressure or upsell me to anything beyond what I asked for, and he was honest about pricing and incentives between new and pre-owned cars. Ultimately, I determined it was more affordable to buy a new car. I had specific requirements regarding trim, color, and options; though they did not have what I wanted on their lot, Daniel never tried pressuring me into something I didn't want. Instead, we test drove similar cars, and he helped locate the car I wanted with another dealer, which they had delivered to Elk Grove the next day. I was very appreciative of his professionalism and willingness to help me get the car I wanted. Before I had gone to Elk Grove, I already set up financing with a great interest rate, so I hadn't planned on financing through the dealer. The only way it would make sense to finance through them would be if they beat my established interest rate and met my loan terms. Daniel and Tony worked out financing that was on my terms and beat an already great interest rate. Finishing the final paperwork with Grant was fast, easy, and no pressure. All told, this was the best car buying experience I have ever had. The facility was clean, and Tony, Daniel, and Grant were all very helpful, friendly, and professional. I really couldn't ask for more from a dealer team unless they gave me the car for free. If I'm stil living in the area in 5 or 6 years, I will probably return to Elk Grove Mazda for my next Mazda 3. More