Mazda of New Rochelle

They were fine and provided me with the best deal I could find. But I had a hard time after I took possession of the car. They made an $1100 error in their favor which was difficult and aggravating and to find. But I had a hard time after I took possession of the car. They made an $1100 error in their favor which was difficult and aggravating and took a few days to resolve. The culprit was their internal communication system. I couldn't reach the people I needed and nobody bothered telling me they were off those days. I thought I was being ghosted. Ultimately resolved (thanks Naim). More

Philip was outstanding! He was incredibly knowledgeable and helpful throughout my entire service process. Highly recommend He was incredibly knowledgeable and helpful throughout my entire service process. Highly recommend More

I have never had a positive experience with the dealership. My last experience was, I came in for an oil change and it took roughly 4 hours. When I first bought the car, the entire electrical syste dealership. My last experience was, I came in for an oil change and it took roughly 4 hours. When I first bought the car, the entire electrical system went to crap Had to be re-ordered from China, which took roughly 12 weeks which and during this time there was zero communication zero updates if I didn’t seek out the information and it wasn’t given. Also, when I bought the car, the gentleman I bought the car from never put in the information correctly so it was a back-and-forth for weeks to get the correct information to finalize the purchase. Everybody makes mistakes but this place makes mistakes every day which is a problem. This car had nothing but problems from the beginning. It is essentially a lemon by the standards of the state of New York. However, when it was brought up to the dealership of all these problems, they never rectify them. This is not a place I would go to buy a car. More

They were professional and listened to what I was looking for in a car. Met my budget for in a car. Met my budget More

Second time buying a car from the dealership. I worked with Ross, it was very thorough and helpful. I worked with Ross, it was very thorough and helpful. More

Everyone from the front desk to the services rendered were very profession & friendly. It was a great experience. were very profession & friendly. It was a great experience. More

The staff is friendly and helpful. The experince that we had while getting a car was great. The experince that we had while getting a car was great. More

Massimo was the best. He didn’t push I told him everything I wanted at the price I wanted to pay and he delivered. He didn’t push I told him everything I wanted at the price I wanted to pay and he delivered. More

Excelente servicio al cliente, Gracias José por su excelente atención y efectividad en el proceso excelente atención y efectividad en el proceso More

I had a very good experience from the moment I walked in to purchase this SUV for my wife’s upcoming birthday. I originally planned on buying a pre owned 2023 Mazda CX-9. The whole process took a week but I to purchase this SUV for my wife’s upcoming birthday. I originally planned on buying a pre owned 2023 Mazda CX-9. The whole process took a week but I am thoroughly satisfied with the final purchase of a brand new 2024 Mazda CX-90. The salesman, Massimo Stecchi, was able to convince me to make the switch. He was very courteous and professional all the way. He even sent someone to pick me up from home on the delivery day. To be honest, I would not have purchased the vehicle if not for him. More