Mazda of New Rochelle

The process of working with the dealership was straightforward and quick. They assisted me with returning my previous lease, which was an added bonus. straightforward and quick. They assisted me with returning my previous lease, which was an added bonus. More

Friendly and considerate and fast and reliable people who seem to care about the customer seem to care about the customer More

I had the pleasure of leasing a new car with Mazda of New Rochelle. I’ve been leasing from Mazda for about 7 years and I always had a good experience. Darwin Flores was a great salesman’s and made the proces Rochelle. I’ve been leasing from Mazda for about 7 years and I always had a good experience. Darwin Flores was a great salesman’s and made the process super easy. I can’t wait for the next my next lease. More

Jordan was a very helpful and amiable salesman. I was very happy to work with him. I was very happy to work with him. More

Huge shoutout to Jesus—he truly knows his stuff! I'm beyond grateful for the incredible care he showed while helping me purchase my first car. He patiently answered all my questions, was kind and th I'm beyond grateful for the incredible care he showed while helping me purchase my first car. He patiently answered all my questions, was kind and thoughtful throughout the process, and followed up every step of the way. His motto is “I got you,” and he genuinely lives by it. I couldn’t recommend this dealership more—100% all the way! It was also heartwarming to see the camaraderie among the rest of the team. Everyone was friendly, welcoming, and clearly supportive of one another. Great energy all around! More

Best car dealer experience I have had in a long time. I highly recommend to everyone. Sales Rep. Dumitru was exceptional in providing guidance and helping explain all details. Thank you so much, Jose I highly recommend to everyone. Sales Rep. Dumitru was exceptional in providing guidance and helping explain all details. Thank you so much, Jose More

had a great experience at Mazda of New Rochelle. The service team is awesome .sometimes it’s difficult to get an appointment when I need it but Chris was great accommodating me …. great costumer ser The service team is awesome .sometimes it’s difficult to get an appointment when I need it but Chris was great accommodating me …. great costumer service. Makes the whole process easier. honestly say I’m very happy with the service Thanks so much Chris keep up the good work ..!!! More

I arrived at the dealership to lease one car and left with 2 thanks to the amazing experience thanks to our wonderful dealer Dumitru! with 2 thanks to the amazing experience thanks to our wonderful dealer Dumitru! More

I had a very good experience with Dumitru at Mazda in New Rochelle. He was patient and knowledgeable about the vehicle, he listened to what we needed and asked about our must haves before showing us the diff Rochelle. He was patient and knowledgeable about the vehicle, he listened to what we needed and asked about our must haves before showing us the different options that were available. He got sales from 2 of us since we had such a good experience with him. More

I recently purchased a vehicle from Mazda of New Rochelle, and while I had a great experience with the initial sale, my overall experience was less than stellar due to the customer service after the Rochelle, and while I had a great experience with the initial sale, my overall experience was less than stellar due to the customer service after the sale. On the positive side, the pricing for the new vehicles was very competitive, and the financing department manager was incredibly helpful in making the financing process smooth and easy. I appreciated how well everything went during the purchase. However, the service after the sale has been a major letdown. I've had multiple follow-up appointments for my car, and each one has been rescheduled at the last minute, often with no regard for my own work schedule. This has caused me to lose valuable time and days off work. Despite expressing my frustrations, all the sales representative could do was apologize and claim there was nothing they could do to help. It's disappointing that once the sale is complete, customer service seems to fall by the wayside. While I’m happy with my car, I can’t say the same for the after-sales experience. I hope Mazda of New Rochelle can improve their customer service to ensure a better experience for future buyers. More