Mazda of New Rochelle

Greg at Mazda assisted with my questions and concerns. He made the process go fairly quickly and I was able to leave with my new car within an hour. He made the process go fairly quickly and I was able to leave with my new car within an hour. More

The entire staff was very polite and helpful. Very refreshing in this modern world.Old fashioned service. Very refreshing in this modern world.Old fashioned service. More

The service was great, didn’t have to wait too long for my car to be serviced. Ms. Amanda was patient and helpful with teaching me how to use some features in my car. my car to be serviced. Ms. Amanda was patient and helpful with teaching me how to use some features in my car. More

My sales person Ross was absolutely awesome! I had some issues with the dealership though, I ordered a CX30 and was set to pick it up on a Monday. Prior to the date I called twice (both internet I had some issues with the dealership though, I ordered a CX30 and was set to pick it up on a Monday. Prior to the date I called twice (both internet and sales managers) to confirm the car would be ready for pickup... they both stated it would be ready with no issues. When I arrived on Monday I found the car was still sitting in the lot, not prepped for pickup and the accessories I ordered were not installed. So I had to wait "4 hours" at the dealership for them to get the car ready! to make things worse it was dark before they finished the prep and I had to inspect the car in the dark so I missed a few things until the next day. The next morning I realized the dealership had scratched the paint on my liftgate and bumper. I had no recourse with the bumper as the dealership said they inspected it and there was no scratch on the bumper when I left (I couldn't prove anything as I inspected the car in the dark when I left the dealership - (TIP: I should have asked them to pull the car into the service area where there was light). But as they did remove the badging on my liftgate, it was obvious they scratched the paint. My sales person Ross immediately called their dent ad scratch service to help me schedule a repair. That is fine but the dealership shouldn't have scratch my brand new car in the first place! Ross was fantastic as he really took care of me and tried to make up for the fails of the dealership process. I just hope the scratch repair goes well... I'll try to update this review post repair. Unfortunately I was told I have to go to the dealership to get it repaired but feel there should be an exception as it is a mobile service and I live a distance from the dealership....especially since the dealership scratched my paint! More

Charles is an absolute pleasure to work with when shopping for a new car. He is incredibly knowledgeable, friendly, and works in your best interest. He was able to get me a great deal on my car, and shopping for a new car. He is incredibly knowledgeable, friendly, and works in your best interest. He was able to get me a great deal on my car, and I’m driving out of the lot now a very happy customer. I’d highly recommend him to anyone shopping for a Mazda. More

Great experience at Mazda with Charles! ! Best price after going to other dealer. Beautiful car! Thorough explanation of details. Hope to come back after this lease is up! ! Best price after going to other dealer. Beautiful car! Thorough explanation of details. Hope to come back after this lease is up! More

Charles listened to our concerns and worked to meet our needs for vehicle model and financially. needs for vehicle model and financially. More

I previously visited other Mazda dealerships where I was immediately informed I would be paying a very high interest rate. When we visited Mazda of New Rochelle, Charles worked with us and was able to find immediately informed I would be paying a very high interest rate. When we visited Mazda of New Rochelle, Charles worked with us and was able to find us an affordable interest rate as well as worked with us in financing a car. He was very helpful and patient. Definitely recommend him! More

I was hesitant that I would not be able to afford a new car, but Charles worked with me and provided me various options in terms of financing and lease. With his help, I was able to lease the CX-5 at an a car, but Charles worked with me and provided me various options in terms of financing and lease. With his help, I was able to lease the CX-5 at an affordable interest rate. I highly recommend Charles and Mazda of New Rochelle. Also was able to pick up the car within 1 day. More

Charles was a pleasure to work with! He made my purchase a pleasant experience. His knowledge and professionalism was on point! He made my purchase a pleasant experience. His knowledge and professionalism was on point! More