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Mazda of New Rochelle
New Rochelle, NY
1,147 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,147 reviews
September 15, 2023
Have a CX5 that I purchased from this dealership a year ago…it started making a suspension noise at the front left tire…it’s still under warranty so I took it in twice for the same issue and they’ve been g ago…it started making a suspension noise at the front left tire…it’s still under warranty so I took it in twice for the same issue and they’ve been giving me the runaround talking about they cannot replace the strut unless it’s actually leaking even tho it’s making noise as per Mazda…I suspect they’re waiting for the warranty to expire either way it’s not good business and I’m currently exploring my options. More
by manueltheman777
Employees Worked With
Chris
September 11, 2023
My experience was as seamless as I wished it to be. This was my first time getting a car and Mazda of New Rochelle made this so easy. Starting with Henry, he worked with me to get me a car within my pr This was my first time getting a car and Mazda of New Rochelle made this so easy. Starting with Henry, he worked with me to get me a car within my price range that was better than what I was originally looking at. He was very helpful with answering any questions and getting all the things that come with a car. I would definitely recommend coming to Mazda of New Rochelle! More
by Savannah
Employees Worked With
Lily M, Henry Lopez
September 02, 2023
Went to 3 other dealers, this was the most straightforward one. Henry hernendez was especially helpful to us, getting us what we wanted, lots of communication, no distractions. Georgia and Lis straightforward one. Henry hernendez was especially helpful to us, getting us what we wanted, lots of communication, no distractions. Georgia and Lisa (?) at finance also great. We recommend. More
by Greg
September 01, 2023
This was the worst experience I have ever had at a dealership. They sold me a car without a title, then told me it would be a few days. It ended up being over a month before the title came in. While I dealership. They sold me a car without a title, then told me it would be a few days. It ended up being over a month before the title came in. While I waited for the title, even though I had already paid for the vehicle someone from the dealership was clearly driving it as it had 600 extra miles than it did when I purchased it. They also put a crack in the windshield. They told me it would be an easy fix and after making me wait 3 hours at service, they informed me that they could not take the crack out and it would be there forever. I asked to speak to the manager Kenny who said he would call me the next day to tell me how he could make things right and he never called. This was an all around awful experience. Do not go to this dealership. More
by Vinney
September 01, 2023
This dealership is very pleasant and welcoming. They are reliable and help you understand more about purchasing a vehicle. I had a great first time experience with them. They are reliable and help you understand more about purchasing a vehicle. I had a great first time experience with them. More
by Shanoy Hylton
August 30, 2023
As always Amanda is a gem. I had an issue with a brake Caliper. An independent garage had diagnosed prior to me coming. I thought the whole caliper had to be changed but it I had an issue with a brake Caliper. An independent garage had diagnosed prior to me coming. I thought the whole caliper had to be changed but it was a much cheaper clip issue. Ethical service as always with a smile More
by bullman10
Employees Worked With
Amanda Tegan
August 23, 2023
Tremendously personable and he was able to get me into a beautiful new car and made the whole process as smooth as possible! beautiful new car and made the whole process as smooth as possible! More
by Nakanaka
Employees Worked With
Other Employees :
Anna Diaz, Michael Spatola
August 17, 2023
The staff was friendly and knowledgeable. Customer service was great. I would highly recommend this dealer. Customer service was great. I would highly recommend this dealer. More
by dkjn99
