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Mazda of Orland Park
Orland Park, IL
640 Reviews
Welcome to Mazda of Orland Park
Mazda of Orland Park in Orland Park, IL, treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (708) 444-3200.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 640 reviews
December 05, 2018
Otis treated me in a way that showed respect. Otis treated me the way that a person looking and potentially buying a vehicle wants to be treated and respected. Marta was great and helpful in the Otis treated me the way that a person looking and potentially buying a vehicle wants to be treated and respected. Marta was great and helpful in the finance department. Thank you. More
by Kodiacjack
November 22, 2018
CPO Crap - Disappointment with this Dealership and CPO Very disappointed. Buyer beware of Mazda's CPO program and how much this dealership stands behind it. Bought a car a couple weeks ago from this deal Very disappointed. Buyer beware of Mazda's CPO program and how much this dealership stands behind it. Bought a car a couple weeks ago from this dealership. Had the car inspected the week after purchase. Tire tread was at 4/32 - but the dealer claimed "when we certified it we show it at 5/32". Had to drop $1000 on new tires. Battery has to show 12.4 volts to be CPO. The cold cranking amps can be less than 50% of the battery life and STILL be CPO. Had to purchase a new battery. The wheel alignment is a visual check for CPO - how about put it on the rack and check it? Had to get the alignment corrected. Comment from the service department was "everything met the minimum requirements so we certified the car". Again more crap. Mazda will also add another $1,200 to $1,500 to the price of the car for the CPO. On our first experience there, my son and I walked out of the dealership while signing the paperwork because the salesman told us the factory warranty was still in affect, however we found out (while signing everything) the factory warranty was NOT in effect because the car was made a year earlier. They also attempted to add in $400 for theft insurance - which I caught at time of signing the papwerwork!! I will never purchase another car from this dealership again. More
by Let Down
Employees Worked With
Naseem Haque
November 17, 2018
Another Great Experience ! Tonight, I bought my 4th car from this dealer in 5 years ! Every transaction has ALWAYS been a great one, And tonight was no different ! If your in Tonight, I bought my 4th car from this dealer in 5 years ! Every transaction has ALWAYS been a great one, And tonight was no different ! If your in the market for a New or Used car ? Do yourself a favor, And Check out "Mazda of Orland Park" ! The cars are ALWAYS GREAT, It's the people that make the difference. And Eric Vates and his staff are as awesome as they come ! Thanks Again Eric & Staff 👍! More
by jack1999
Employees Worked With
Other Employees :
Krzystof "Kris" Krasowski, Aurimas "Otis" Alfimovas, Dave Dickey
November 14, 2018
Very satisfied with my purchase/experience Great purchasing experience with Otis and Dave both extremely professional and welcoming. Would recommend these guys and absolutely go back when the Great purchasing experience with Otis and Dave both extremely professional and welcoming. Would recommend these guys and absolutely go back when the time comes to buy another car! More
by Jstew
Employees Worked With
Aurimas "Otis" Alfimovas, Dave Dickey
September 17, 2018
Quick, easy & friendly I felt welcomed as soon as i stepped foot into the doors. I would definitely recommend others to this dealership. Maciej and Jack were very helpful an I felt welcomed as soon as i stepped foot into the doors. I would definitely recommend others to this dealership. Maciej and Jack were very helpful and friendly made the process quick and easy especially for me being a first time buyer. 10/10 More
by Simon1218
September 05, 2018
2015 BMW 740LI purchase BIG THANKS TO TIM McGRATH IN SALES! Great attitude, no pressure, and knowledgeable about his inventory. TIM WENT THE EXTRA MILE FOR US AND SHOULD BE R BIG THANKS TO TIM McGRATH IN SALES! Great attitude, no pressure, and knowledgeable about his inventory. TIM WENT THE EXTRA MILE FOR US AND SHOULD BE RECOMMENDED FOR HIS SERVICE. YOU CAN SAFELY TRUST HIM AS YOUR EYES AND EARS IF YOU ARE OUT OF STATE. HE is the reason I FLEW IN TO BUY THE CAR. ASK FOR TIM MCGRATH (you wont be disappointed) tell him Richard from Arkansas sent you!!! Great working with you, TIM! Also, not a million hidden fees either. More
by Rich N
Employees Worked With
TIM MCGRATH
July 10, 2018
Unfortunate change in the service dept policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy now have me going elsewhere for service. CJ Wilson service has begun charging a "$135 diagnostic fee" for them to look at your car. I was told "they might be able to apply some of that diagnostic fee to the repair" if I decide to have the work done. Isn't having a service department look at your car part of the reason why you take it to them to start with? I declined, went elsewhere and the entire repair cost me $45. More importantly, my Miata is 14 years old, no one has ever looked at it except a Mazda dealer, because of the diagnostic fee they're charging I went elsewhere for service and found good work at a good price. Their change in policy opened the door for me to take my car somewhere else. I'll be back for an oil change, but any other work I'll go to a service department that I don't get charged for them to "look" at it. More
by KeyserSoze
Employees Worked With
May 20, 2018
Painless car-buying experience From the first email I received from my sales guy Chet Poplonski through to the "paperwork part" with Marta, the experience was enjoyable and hassle-f From the first email I received from my sales guy Chet Poplonski through to the "paperwork part" with Marta, the experience was enjoyable and hassle-free. I did my research, knew what I wanted and sent out requests. Chet was one of many to respond, but he was also the first and in his email gave me a link with all the info I needed to make an informed buying decision. When I arrived, I was greeted warmly and he sat down to talk with me about my request. He immediately went to work finding some cars for me to test drive and even dug them out himself before the porters could make a move. He patiently allowed me to test drive three models, even though 2 were virtually the same (sedan vs. hatchback) and then we came back to the dealership to crunch the numbers. Most people hate the finance part, but Chet made it painless. I knew what I wanted and he worked with me to get it. It was quick, no back and forth and voila, I landed with a deal I liked. The paperwork process is always long, but Marta explained everything thoroughly, which made the process a lot more tolerable. I walked away from the deal and the dealership like I got a great car at a great price with phenomenal customer service. I would highly recommend this dealership and especially Chet. He knows this business like no other, is a people person who doesn't waste your time, gives it to you straight and really works to make sure you're satisfied. A1 experience. This is my first Mazda buying experience, but it will definitely not be my last. More
by tough_critic
Employees Worked With
Marta D, Chet Poplonski
May 14, 2018
Oil Change on my 2003 MX-5 I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommend I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes. More
by JMVERSON
Verified CustomerEmployees Worked With
Ryan
May 09, 2018
Great very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by puttin very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by putting on my licensed plates. More
by TAYLOR.MILDRED
