Mazda of Roswell

Great Cust Service Great customer service and everyone was friendly. I would like to see a clearer entry into the service department. I also would have liked to get a be Great customer service and everyone was friendly. I would like to see a clearer entry into the service department. I also would have liked to get a better price, but who wouldn't. 😊 More

Oil Change Wait was a little long. Waiting area was nice. I appreciate the free WiFi, snacks and water. Overall positive experience with Mazda of Roswell so far. Wait was a little long. Waiting area was nice. I appreciate the free WiFi, snacks and water. Overall positive experience with Mazda of Roswell so far. More

Very Satisfied with your Sales & Finance guys!!! I shopped for at least a Month for a Mazda... That's alot of Stress, trying to find the right car... I found the car that I wanted at Roswell Mazda I shopped for at least a Month for a Mazda... That's alot of Stress, trying to find the right car... I found the car that I wanted at Roswell Mazda and our Sales guy there (Terry) was So Very Helpful!!! He was not pushy at all... We will be back!! More

Awesome customer service Friendly employees that are not pushy and they make the car buying experience enjoyable. Very knowledgeable and helpful. This is the 7th Mazda I have Friendly employees that are not pushy and they make the car buying experience enjoyable. Very knowledgeable and helpful. This is the 7th Mazda I have bought from this dealership. More

Great Experience We did not do any research at this dealership beforehand, but ended up with a brand new Mazda3 for our son. We later found that the vehicle was reaso We did not do any research at this dealership beforehand, but ended up with a brand new Mazda3 for our son. We later found that the vehicle was reasonably priced to begin with, therefore there was really not much negotiation and the sale went through smoothly. Terry even went to get a big red bow to put on the car, which made our son so happy! Thank you for the great service. More

Great dealership for buying or servicing I've bought two cars at Roswell Mazda and been doing all my service for 20 years. I won't take my car anywhere else! Everyone is so nice and I trus I've bought two cars at Roswell Mazda and been doing all my service for 20 years. I won't take my car anywhere else! Everyone is so nice and I trust their mechanics to fix any problems I encounter. More

Fast but be careful of empty promises I went back to Mazda of Roswell because I had a great experience in 2015. I was going to trade in my Mazda and get the 2018 model. I was at first offe I went back to Mazda of Roswell because I had a great experience in 2015. I was going to trade in my Mazda and get the 2018 model. I was at first offered a very low trade in amount and that turned me off. I called a week later and asked if they could up the offer. I was told to get an appraisal from Carmax and they would match it and maybe even do better. I decided to get the appraisal done and it was appraised for $2k more. I then went back to Roswell and started the process of purchasing the new car. I wasn’t told that they didn’t have it on the lot. I was sent home with a loaner after signing lots of documents. My new car would be there the next day. Even though the process went on well and the salesman and finance person were friendly, I feel shortchanged because they took away a discount of $1 k because I opted for a lower interest rate. I was told that it was Mazda’s policy. When I bought my old Mazda in 2015, I got an awesome deal, which is why I went back. The GM Ed is no longer there and it has negatively impacted the integrity of the deals. Aaron helped me 3 years ago and seemed friendly this time . I asked about Memorial Day sales, but no one could give me any better offers. I am very disappointed. with the financing portion. It seems that Mazda should do better with repeat customers By the way, John Carney in Service is awesome. More

I told my husband that he had to buy the car from Chelsie. I knew that Chelsie was a new salesperson, but I like her eagerness to help us find the “perfect” car. I wish her the very best as she continues in h I knew that Chelsie was a new salesperson, but I like her eagerness to help us find the “perfect” car. I wish her the very best as she continues in her career. More

Wonderful prompt and friendly service!!! Great customer service!!! It was Wonderful prompt and friendly service!!! My check in time was a short few minutes and my car was serviced and ready Great customer service!!! It was Wonderful prompt and friendly service!!! My check in time was a short few minutes and my car was serviced and ready to go before I knew it! More

Quick and Easy Buy I saw a car online and called them to see if they had it available. I spoke with Rachel and she verified it was still here and made sure I came in to I saw a car online and called them to see if they had it available. I spoke with Rachel and she verified it was still here and made sure I came in to see the car. I went to the Dealership on Monday at 3:30PM and was welcomed by Shon. I told him i spoke with Rachal and was looking for the car I wanted. He pulled up the car, we did a quick test drive, and at the end the drive I requested to see under the car. Shon asked the service dept to hold off taking any other cars and he was able to pull the car up on a lift so I can inspect it. After the inspection I was ready to buy. We went back and forth 3 times and we made a deal. I was able to do all this within 2hours. Shon offered to deliver the Car even on his day off and didn't want to inconvenience me. I had a great experience with Shon, he was very informative and didn't give me any run around. I recommend him as a great Customer Sales Product Specialist. More