McCluskey Chevrolet

I bought a car from McCluskey's through online. cars. The purchase process was fairly smooth, but delivery was delayed multiple times, which became frustrating. I finally told them to just drive the cars. The purchase process was fairly smooth, but delivery was delayed multiple times, which became frustrating. I finally told them to just drive the vehicle to me. As soon as it arrived, I noticed the rear bumper wasn’t properly attached. Once I took it for a drive, I picked up on loud groaning sounds especially when braking and turning, with noticeable vibration through the brake pedal and steering wheel. I also heard a buzzing from the dash, which I traced to the blower motor. The tires caught my attention too. They weren’t bald, but the tread showed feathering on the edges and dry rot. That’s not something you overlook in a proper inspection. I'd like to add that the delivery driver left before I could give the car a full check. I assumed these vehicles were inspected before sale, but based on what I found, I doubt that happened. I went ahead and fixed the bumper and the blower motor myself. I contacted Hannah, who sold me the car, and told her about the noise. She had someone reach out and helped get the car into a local shop for inspection. The shop confirmed the front rotors and wheel bearings were bad. They repaired both at no cost. Unfortunately, the noise didn’t go away. Given the tire condition and the Carfax report showing previous front strut replacement, I’m confident the tires were damaged either from worn suspension components or being driven underinflated. The wear pattern supports that. Aside from an oil change and a new ACDelco battery, it doesn’t look like much was done to prep this vehicle. I wouldn’t recommend buying a used car from McCluskey online unless you have a solid mechanical understanding and can inspect it in person. This experience has convinced me not to buy a vehicle online again. I’m still left wondering how a car in this condition ever made it off the lot. Now I'm stuck driving my family around in a car with bad tires until I can get the money to buy new ones. More

Do NOT take your vehicle in for service here. Mike was my service advisor and was completely unresponsive. They kept my truck for 7 days. I called numerous times a day and could not get ahold of Mike was my service advisor and was completely unresponsive. They kept my truck for 7 days. I called numerous times a day and could not get ahold of anyone to give me an update on the status of my vehicle. Finally after going up there my service advisor calls me the next day and tells me my vehicle is ready to be picked up. Was told my TCM needed to be reprogrammed and it was fixed and they could not duplicate the problem anymore. As soon as I drove it off the lot I noticed that the issue my vehicle was having had not been fixed. I called the service manager on day shift, left a message and still haven’t heard anything back from them. Do not spend your money here. More

Salesman will say one thing outside but will change the deal on paper inside. Never did got our 25% off on accessories. Car was very dusty inside, nobody cleaned it out when we purchased it. Their service deal on paper inside. Never did got our 25% off on accessories. Car was very dusty inside, nobody cleaned it out when we purchased it. Their service department and technicians are a joke. Had to go back twice. Not satisfied with my experience with them. More

Worst experience of my life. Do not trust a word these people say. They lie to the banks they change odometer readings to get loans, and lie about anything without concern for th Do not trust a word these people say. They lie to the banks they change odometer readings to get loans, and lie about anything without concern for the consumer! Don’t buy from them! More

This dealership should be shut down. I guess they specialize in bait / switch scam deals because I was told IN WRITING that I could come out and take the car I was interested in for a 48 I guess they specialize in bait / switch scam deals because I was told IN WRITING that I could come out and take the car I was interested in for a 48 hour test drive. I was told the car would be retrieved from another lot and be ready to drive. I took a $35 Uber ride to get there, the sales guy swooped me away immediately "to talk finance" to which I replied I wasn't ready to buy, I was here for a test drive. I was told I MUST apply for financing first. I really wanted to drive this car, so I reluctantly filled out the credit app. The numbers they came back with were laughable. I do have challenged credit, which I was very upfront about. But these "deals" were all HUGE amounts down, the highest interest rates out there, and I found out later they were running my credit on deals I did not authorize - the next week I got a letter about my "finance application for a 2025 Chevrolet Trax." Funny, I told them I strictly in the budget range of $10,000 - 12,000. At the end, they finally admitted the car I wanted to test drive was NOT retrieved from another site and was not available. The entire trip and two hours were a complete waste of time. The only positive I can say is that the salesman, who is apparently a family member of the owner, did drive me home. What a bust. More

Service department sucks. Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed on 1/19/2025. I got it back on 3/24/2025. I had to call and text my advisor multiple times with little to no answer. I left messages for the service manager. Crickets. When the truck was ready l got a text with no call. I finally went to pick up my vehicle not knowing what my bill was going to be because my advisor never called me back. Tracy in service with another person did help me out. This was a very poor experience. I had not had the vehicle a year and feel l inherited someone else's problems. More

Excellent service in the amount of time. Love video of work being done. Great work. Love video of work being done. Great work. More

The lack of communication was unacceptable. A simple update on the status of my vehicle would have made a huge difference, but instead, I was left completely in the dark. It’s incredibly frustr A simple update on the status of my vehicle would have made a huge difference, but instead, I was left completely in the dark. It’s incredibly frustrating when a company can do good work but fails miserably in keeping customers informed. This entire process has been disappointing, and I sincerely hope you take customer communication more seriously More

Andy O'Leary was a pleasure to work with. He was patient and kind. We ended up with the car we needed and wanted. Thank you. He was patient and kind. We ended up with the car we needed and wanted. Thank you. More

From start to finish “Pop” provided me with nothing but exceptional customer service! He was able to find a car that fit our families needs perfectly & truly exceeded our expectations for what we were look exceptional customer service! He was able to find a car that fit our families needs perfectly & truly exceeded our expectations for what we were looking for!!! We signed our contract and my car was delivered to me by early afternoon the next day. Free of charge!! The delivery driver was professional, punctual, and celebrated with me! Our whole process was done online/remotely! We went in looking for a used vehicle, with less miles than what we currently had! We signed for a brand new 2025 Chevy Trax Activ, fully loaded for less than the used vehicle we were looking at with 80,000 miles on it!! I am in love with my new car & get nothing but compliments!! I would recommend Pop to anyone and already have! He will work tirelessly for you & make sure that your family leaves in the vehicle that works best for you!! Beyond grateful 🖤 More