Josh Billings

McCluskey Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that you had difficulty getting in touch with someone after your purchase and that the service options presented to you were frustrating, especially given the distance involved. That is not the level of communication or support we want our customers to experience. We would appreciate the opportunity to review what happened and see if there is anything we can do to help. Please contact our management team directly so we can look into the situation and work toward a resolution.

McCluskey Chevrolet responded

Thank you for bringing this to our attention. We are very sorry to hear about your experience and understand your frustration, especially given the concerns you’ve raised about the vehicle and the lack of communication you feel you have received. This is not the experience we want for any McCluskey customer. We take concerns regarding vehicle safety and the condition of a vehicle at delivery seriously, and we also understand how frustrating it is when you are expecting answers and feel you are not receiving them. We would like the opportunity to review everything that has occurred, including your vehicle concerns, the damage you reported, and the communication regarding next steps. A member of our management team would like to connect with you directly so we can better understand the situation and work toward an appropriate resolution. We appreciate you sharing your concerns and giving us the opportunity to address them.

McCluskey Chevrolet responded

Thank you for your kind review! We're happy to hear your service was completed right the first time and in a timely manner. We appreciate your trust in McCluskey and look forward to seeing you again!

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad our team made your experience a great one. We appreciate your kind words and look forward to helping you with your next car or truck when the time comes. Thanks for choosing McCluskey!

McCluskey Chevrolet responded

Thank you for your fantastic review! We're so glad Gina welcomed you right away, listened to what you were looking for, and made your experience enjoyable from start to finish. Congratulations on your beautiful 2026 Chevy Trailblazer! Thank you for choosing McCluskey, and enjoy every adventure ahead!

McCluskey Chevrolet responded

Thank you for your wonderful review! We're delighted to hear you found our dealership clean and welcoming and that Josh provided such kind, patient, and dedicated service throughout your vehicle purchase. We'll be sure to share your kind words with Josh. Helping our customers find the right vehicle and a deal that fits their needs is exactly what we strive for every day. Thank you for choosing McCluskey Chevrolet Buick GMC. We truly appreciate your business and hope you enjoy your new vehicle. Welcome to the McCluskey family! We look forward to serving you again in the future.

McCluskey Chevrolet responded

Great service! Josh made everything quick and easy. All set up before I even arrived to test drive the car

McCluskey Chevrolet responded

Thank you so much for taking the time to share such an incredible review! We're truly honored by your kind words and thrilled to hear that BJ provided you with one of the best service experiences you've ever had. Honesty, fairness, and clear communication are qualities we value deeply, and it's wonderful to know BJ kept you informed every step of the way and earned your trust. We'll be sure to share your heartfelt compliments with him—they will mean so much. On behalf of everyone at McCluskey Chevrolet Buick GMC, thank you for trusting us with your vehicle. We sincerely appreciate you and your family's business and look forward to serving you for many years to come. Safe travels, and thank you for being a valued member of the McCluskey family!

McCluskey Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.