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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

November 13, 2021

I had a great experience and a great sales man bill urbanski was very helpful More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

McDonald GMC Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, The McDonald GMC Cadillac Team

November 10, 2021

Will be buying another car again from these guys was upfront with everything taking care of very well More

by Senske81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

McDonald GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Best, The McDonald GMC Cadillac Team

November 10, 2021

Braydon was awesome to work with. Got me in the truck I wanted at the right price. More

by Jonnysmith8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team

November 09, 2021

This is the best dealership I have ever bought a vehicle from. They were so patient, understanding and accommodating to my questions and concerns. They make you feel like family! Tom Dexter, the sales Mgr w More

by JUSTBCUZACCENTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Cooper
Nov 10, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

November 08, 2021

Walked into the dealership with out knowing what I wanted Ben was very helpful and nice helped me find exactly want I wanted in a car. I would 100 percent recommend him to any person in the market for a car More

by gabe9283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team

November 06, 2021

We went in with very specific and almost unrealistic expectations of what we could manage financially and Owen and his crew did everything they could to make it possible for us! They were all very nice More

by JJSchalau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

McDonald GMC Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Owen and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Best, The McDonald GMC Cadillac Team

November 05, 2021

Ben from McDonald's GMC offered good customer service and made trading in my old car for a new one very quick and easy. More

by JSAcadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

McDonald GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, The McDonald GMC Cadillac Team

November 04, 2021

Ben made buying a new-to-us car super easy and not as stressful/tedious as this process normally is. He is a very down to earth, personable and knowledgeable dealer who doesn't remotely come across as sh More

by Stepen&Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis
Nov 08, 2021 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ben was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The McDonald GMC Cadillac Team

November 03, 2021

I bought a Truck from out-of-state and Ben made it absolutely seamless. Thank you! He was very prompt in getting back to me, communication was excellent, paperwork was overnighted, he gave me a coupl More

by jadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

McDonald GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The McDonald GMC Cadillac Team

November 02, 2021

Every time I go to McDonalds GMC in Saginaw, I am always treated with respect and they are very friendly. I will always do my dealings with them. They are the best. More

by HELENKUE46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there is anything else we can do for you, please feel free to give us a call. Best, The McDonald GMC Cadillac Team

Nov 05, 2021 -

HELENKUE46 responded

I sure will. Thank you.

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