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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

August 26, 2021

Friendly . Welcoming . I wasn’t intimidated at all . ( Or harassed ) Francisco was easy to work with understanding super personable and patient with my 700 questions! Thank you More

by L J
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Aug 30, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

August 26, 2021

Very friendly, accommodating and knowledgeable. Bill developed a relationship with me over the phone which carried over during our in person visit More

by smithmillerk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

August 23, 2021

I wanted to be treated fairly and to have this process to be quick and straightforward. This gentleman was kind knowledgeable and very personable. He was a tremendous help and could not have been more hel More

by Jlyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
Aug 25, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

August 21, 2021

Very Pleased! It was time for something new and the entire McDonald team was very accommodating to our needs. Will definitely recommend the McDonald dealership! More

by benjaminiliff0213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

McDonald GMC Cadillac responded

Benjamin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The McDonald GMC Cadillac Team

August 20, 2021

As a business & fleet owner, vehicles are instrumental to our daily success. When it came time to trade in my truck, Braydon was excellent in helping me get into my new 2021 3500. From his initial quick cont More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Braydon and our team were helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

August 19, 2021

Everything went smoothly with purchase and finance. Owen was very pleasant and helpful. My experience was great and I would recommend. I look forward to driving my new Jeep! More

by Jenrun29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Aug 19, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

August 17, 2021

Owen was helpful and accommodating. He was able to tag the exact vehicle I wanted and made the leasing process a breeze. Communication was made easy between text and email. Everything was ready to sign wh More

by dkochan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Aug 19, 2021 -

McDonald GMC Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Owen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

August 12, 2021

Bill Urbanski was a great salesman. I ended up purchasing the 2014 Challenger, Bill was easy to work with and I was satisfied with my experience. More

by Michaelheiser1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

McDonald GMC Cadillac responded

Hello Michael and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

August 12, 2021

Very good service and friendly staff my sales person Owen was awesome I definitely will be coming back again keep up the good work thank you More

by Lenakane66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

August 12, 2021

Everyone there was super friends and helpful with my ask. I have been looking for a car for a while but I was super specific. Aj had sent me tons of vehicles to look at before I found one that was perfect More

by Amandaling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

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