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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

July 15, 2021

Francisco Reyes is the only guy we deal with he does a awesome job and works hard on getting u into the vehicle you want we will never go to anyone else then him More

by brown2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

McDonald GMC Cadillac responded

Hi and thanks for the great feedback! We're very happy that Francisco was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The McDonald GMC Cadillac Team

July 15, 2021

Mcdonald Cadillac GMC has very friendly customer service, lots of vehicles to chose from and make the car buying process so easy! Unlike most dealerships, they didn't push me to buy a vehicle from them, but More

by Kristin Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

July 14, 2021

The McDonald Team was very helpful and easy to do business with. My trade in was fairly valued and the team worked a variety of pricing scenarios on my new purchase which provided me a few options to More

by Sara Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Cooper
Jul 16, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

July 09, 2021

AJ was awesome! He made everything so smooth! He knew exactly what I wanted and made it happen!! Would definitely recommend to others! Thank you More

by lecette_mota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team

July 09, 2021

Bill was very helpful in helping me purchase my new truck. He was patient as I test drove several until I found one I loved. I received personalized care and service. I appreciate it. More

by Tania B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

July 08, 2021

Great and quick experience. Really accommodating. I had to work my deal while in a different city and it was easy to do. I was able to do a lot of things electronically which is super convenient. More

by J. Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

July 08, 2021

Great service. Easy to work with. Martin and Tom went above normal service to make my experience good. They didn’t hesitate to work with different financial ideas to put the deal together. More

by Chucksproul78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle, Chuck. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Martin and Tom was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The McDonald GMC Cadillac Team

July 06, 2021

We came to the dealership with very specific vehicle requirements. I have high standards and am very picky so we knew that our selection would be narrow in the pre-owned market. Ben listened to what we More

by I Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
1.0
This rating includes all reviews, with more weight given to recent reviews.
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Jul 07, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team

July 02, 2021

Friendly and great communication. Made the buying experience fun and easy. More

by Hartwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

July 02, 2021

People were very friendly and easy to work with. I would purchase again from them for sure. More

by shelleygreen14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Jul 07, 2021 -

McDonald GMC Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The McDonald GMC Cadillac Team

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