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McDonald GMC Cadillac

Saginaw, MI

4.9
3,505 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,505 reviews

June 09, 2021

Ben had reached out to me because I had been looking for this truck for a while now, and he found me my dream truck. He helped me through everything with my first loan, and made sure I got to drive away in More

by rileymorey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

McDonald GMC Cadillac responded

We are extremely grateful to receive such an outstanding review, Riley! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Ben was able to do this for you and we encourage you to contact <HIM/HER> or stop by if you have any further automotive needs. Best, The McDonald GMC Cadillac Team

June 09, 2021

Ben is PHENOMENAL! He listened, didn't pressure us or rush the process, and communicated clearly every step of the way. Ben is professional and trustworthy. We will definitely be back when it's time for More

by Trisha Waite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fader, Don Thurston
Jun 11, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Ben was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

June 07, 2021

Owen did a great job and went over and beyond to help us! It was a pleasure working with him! The sales manager was very friendly,too! More

by Andrea Meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Andrea Meyer responded

Great working with everyone there!

Jun 09, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

June 06, 2021

It was a great experience today. Didn’t plan on a purchase but we did! Every thing was easy and done in a timely manner More

by ddoud1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

McDonald GMC Cadillac responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Best, The McDonald GMC Cadillac Team

June 05, 2021

I had got up early and went to 3 other dealerships before In landed at Martin at McDonald who had so many options for me to choose from and sold a great dependable vehicle for me and my family. They have now More

by Smith_shamara_06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson, Cole Fader, Shane Robinson
Jun 08, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, The McDonald GMC Cadillac Team

June 04, 2021

Art is the best. A truly compassionate and sincere guy. A true friend. Art will jump through hoops to help others...and always with a lot of character and knowledge. Miss ya bud. More

by dmquinn01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Bujold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Neil, Al Wilke
Jun 08, 2021 -

McDonald GMC Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The McDonald GMC Cadillac Team

Jun 08, 2021 -

dmquinn01 responded

"We" was not who I was complimenting. Art Neil is who I was complimenting. He and Henry ( in Sales ) are two bright spots in an otherwise toxic Sales and Finance environment.

June 02, 2021

Owen was my sales rep. He was great throughout the entire process. He really did his due diligence. Heather and Tom were great too! I would highly recommend McDonald Auto Group. More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

June 02, 2021

The staff was super friendly and helpful. Cole Fader helped me and my husband get the most for our trade ins and made sure we each drove away in cars that fit our every need. He went above and beyond to More

by GMFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Fader
Jun 03, 2021 -

McDonald GMC Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, The McDonald GMC Cadillac Team

May 22, 2021

Great people from start to finish! Brayden was an awesome salesman, very knowledgeable, kind and amazing! I would recommend them to anyone! Thank you very much! More

by Janda7271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

McDonald GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The McDonald GMC Cadillac Team

May 21, 2021

Very easy to work with. In and out in a timely matter. Henry made everything simple and quick. Great experience. Found exactly what I was looking for. More

by GMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

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