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McDonough Nissan
McDonough, GA
1,886 Reviews
McDonough Nissan is the premier Nissan dealer of McDonough GA. We have a brand new family waiting room and top notch facilities where we offer our shoppers a comfortable environment to check out our inventory.
Our Atlanta area dealership is full of Nissan experts who are committed to satisfying our customers' inquiries and automotive needs... But enough about us! Browse our online inventory, apply for financing, or schedule service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,886 reviews
November 07, 2025
My sales guy was very professional and he made the transaction seamless and was effortless. I would definitely recommend to my family and friends. transaction seamless and was effortless. I would definitely recommend to my family and friends. More
by ATRAYLOR35
Employees Worked With
September 07, 2025
I’ve been a loyal Nissan owner for many years and currently own two. Unfortunately, my recent experience at McDonough Nissan dealership left me extremely disappointed and appalled. Couple days ago currently own two. Unfortunately, my recent experience at McDonough Nissan dealership left me extremely disappointed and appalled. Couple days ago, we brought one of the cars in for new tires and took advantage of the advertised "Buy 3 Tires, Get 1 for $1" promotion. My husband paid for the service and handed me the invoice afterward, which is when I noticed we had been charged for 4 tires - special promo not applied. Since my husband had to return to work, I went back in to speak with someone about correcting the error. The service advisor, Brandon, acknowledged the mistake and said he needed to speak with someone. Shortly after, I was called in to speak with Adam, who made it clear from the moment I walked in that he was annoyed and uninterested in helping. He was rude, dismissive, and treated me as though I was trying to scam them. After a while of getting nowhere, I asked to speak with a supervisor. Adam phoned him but even the supervisor did not make an effort to understand the situation, attempt to make it right or even acknowledge their mistake. Eventually, another Adam (last name Hubbard/Hubert or something like that) stepped in to assist and processed the refund. While I appreciated his help, the damage was already done. I waited a few days before writing this review, to see if someone from the dealership might reach out to apologize or follow up. Nothing. This kind of lack of professionalism and basic customer service is unacceptable, especially from a brand like Nissan. We will not be returning to service our vehicles here, and definitely won’t be purchasing the next Nissan from McDonough Nissan. More
by MK
Employees Worked With
Adam Williams
August 03, 2025
Update (8/3/25): I received a phone call from the Service Manager (Glenn Hartley) requesting I bring the truck back in. We were unable to duplicate the sunroof noise but the tech pulled a code for the emerge Manager (Glenn Hartley) requesting I bring the truck back in. We were unable to duplicate the sunroof noise but the tech pulled a code for the emergency braking system fault. A single code isn’t enough to justify replacing parts. Unfortunately, neither problem is fixed and I didn’t receive an explanation for what caused the fault. I’ve increased my rating to 2 stars because they’re working with me trying to resolve my problems. I’ll update the rating when my issues are actually resolved. I purchased a 25 Frontier from this dealership a few months back but delayed posting a review until I had the truck serviced. The truck had a recall so I decided to take it in to have a few warranty issues addressed as well. The sunroof whistles at random times and I had a random fault in the emergency braking system which disabled cruise control until I restarted the truck. I have 3 video recording of the whistling noise. The service advisor wrote my concerns down, listened to my videos, and told me I'd be notified when it was ready for pickup. I received a text the truck was ready and decided to call to find out the status of each repair. I was told that they couldn't recreate the whistling noise so nothing was done. I asked what about the 3 videos and was told they don't matter. If the tech can't duplicate the problem, nothing gets fixed. Picked up the truck the next morning. The fault in the braking system wasn't listed on the receipt so I know they didn't look at it. I had to remove seat liner, floorboard liner, and service ticket placard from the truck. My seat had been moved all the way back and there were marks on the dash and inside of the windshield. They did complete the recall and replaced the locking lug nuts. More
by Wayne Powell
Employees Worked With
Glenn Hartley
March 07, 2025
They were okay until they revised my loan and I had to pay a higher note now. Also I had to wait like 2 weeks to even get the vehicle. I reported that something is wrong with the vehicle and they claim it pay a higher note now. Also I had to wait like 2 weeks to even get the vehicle. I reported that something is wrong with the vehicle and they claim it’s nothing but the issue I reported about has gotten worse. I didn’t even get to test drive it and I feel like they played me. The vehicle is okay but it has issues. I can’t even operate the passenger side mirror because it’s something wrong with it. It’s something dragging and scrapping the ground underneath the car and every time I up an hill or on the highway it scrubs. Now the malfunction brake signal is showing on the app. If I could return the car and get my down payment back I would and go to another dealership. Plus it’s been way over a month and my tag and registration haven’t came yet. More
by Bittersou
February 25, 2025
Loved my experience with George, he goes above and beyond. Always makes sure we get right dela beyond. Always makes sure we get right dela More
by murph0928
Verified CustomerFebruary 23, 2025
Everyone was especially friendly and helpful, especially Joshua, he was very professional and knowledgeable. We were greeted when we entered the dealership, I will be recommending you all to others.. Joshua, he was very professional and knowledgeable. We were greeted when we entered the dealership, I will be recommending you all to others.. More
by BRADSGANDMA
Employees Worked With
February 19, 2025
I love this Dealership, Thurston Madison, and Alex Deoliveira, the GMS went above and beyond, worked hours to get me my dream van.Thank you guys so much for everything. I will definitely always come b Deoliveira, the GMS went above and beyond, worked hours to get me my dream van.Thank you guys so much for everything. I will definitely always come back. Best customer service ever. Greets, Aisha More
by AISHABUTLER
February 07, 2025
Thank you for your pleasant and patient customer service. I will definitely be back for all my car service. I will definitely be back for all my car service. More
by CH
Employees Worked With
February 03, 2025
They made the process easy and went out of there way to get the deal done get the deal done More
by sisackson
