McDonough Nissan

This dealership is very professional, clean and they make you feel welcome! I recommend this dealership to everyone looking for a good deal. you feel welcome! I recommend this dealership to everyone looking for a good deal. More

This was the worse experience ever. In December 2021 I purchased two vehicles totaling $160,000. I purchased a 2022 Nissan Armada, and a 2015 Mercedes S550. The dealership also sold In December 2021 I purchased two vehicles totaling $160,000. I purchased a 2022 Nissan Armada, and a 2015 Mercedes S550. The dealership also sold me an extended warranty for approximately $8,000 for the Mercedes. In March 2022, the Mercedes car broke down. We had not even put 1000 miles on the vehicle. We had the vehicle towed into the dealership for them to fix it and they advised that did not service Mercedes vehicles. The service manager then advised me to have the vehicle towed to a Mercedes dealership for them to fix it and then said that I purchased the "top of the line" warranty that covered the vehicle bumper to bumper. Mercedes dealership assessed the vehicle and informed us that we needed a new transmission and a new drive shaft. The cost for the repairs totaled approximately 19,000 dollars. The Mercedes dealership forwarded the claim to the warranty company and the warranty company denied the claim without any explanation. My husband and I had to come up with $19,000 to pay for the repairs. We have taken the car back to Nissan where we purchased it at an attempt to trade the vehicle in. We explained that they sold us a bad warranty and a bad vehicle, and we wanted them to make things right. Ultimately, we were unable to trade in the vehicle and now we are stuck with an unreliable vehicle, an expensive warranty that will not fix anything, and a very bad dealership experience. I have been a Nissan customer for the past 10 years, driving nothing but pathfinders and armadas, all financed through Nissan. This is no way to treat a loyal customer. This is the WORST DEALERSHIP EVER!! BE WARE!!! More

He listen and then been gave it to us straight and then we came with a plan and my daughter left with the biggest smile. we came with a plan and my daughter left with the biggest smile. More

Our salesperson was awesome. He was tentive to our needs. Financing was effortlessly. Great job He was tentive to our needs. Financing was effortlessly. Great job More

Customer satisfaction is top tier. I came in on a mission and they helped me execute the mission. I came in on a mission and they helped me execute the mission. More

Fast and easy with no sales pressure at all. It was an overall great experience. It was an overall great experience. More

I came to the dealership I set up an appointment they told me that the vehicles was there to look at when I got there they ran my credit and they didn’t have the vehicles there. told me that the vehicles was there to look at when I got there they ran my credit and they didn’t have the vehicles there. More

The dealership is always clean and the staff is always friendly. Service is always great. And the salesman that help us went above and beyond to make sure that we had a car before leaving there. The finan friendly. Service is always great. And the salesman that help us went above and beyond to make sure that we had a car before leaving there. The finance guy was awesome and extremely friendly and made sure we knew what it was that we were signing before signing anything. Thank you McDonough Nissan. More

Could have cared less whether they made the sale or not. Would not even replace batteries in remotes. It's been over two weeks and my bank has still not been able to book the loan cause they haven't receiv Would not even replace batteries in remotes. It's been over two weeks and my bank has still not been able to book the loan cause they haven't received the docs needed from dealership. I have received no docs from dealership. Was told last week he was busy the day I called but would overnight the next day. Still have not received anything. More

Friendly sales associate’s and finance people. 2 stars off for not having the car ready At promised time. Killed the deal. 2 stars off for not having the car ready At promised time. Killed the deal. More