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McGrath City Honda

Chicago, IL

4.6
947 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 947 reviews

February 26, 2026

Our service advisor Nicholas, maintained good communication and kept us up-to-date on the issues and recommendations for our Honda Odyssey. All services provided in a timely manner and we were pl More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

McGrath City Honda responded

We appreciate you mentioning Nick’s clear communication and timely updates. It’s great to hear your Honda Odyssey was serviced promptly and met your expectations. Let us know if we can support you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

Carlos was very helpful, a and curious. He was patient ànd kind with my many questions. More

by charlotterhema
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Feb 26, 2026 -

McGrath City Honda responded

We’re pleased Carlos was patient and kind while answering your many questions during your Honda Civic service. Thank you for the five-star rating and trust in us. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

Great, friendly, knowledgeable, service. Will definitely bring my vehicles here. Thanks again, Mc Grath Honda. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

McGrath City Honda responded

Thank you for acknowledging our friendly and knowledgeable service. We appreciate the trust you place in us and look forward to servicing your Honda Passport and any other vehicles. See you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 25, 2026

La atención de Luis fue buena pero siento que no me solucionaron las inquietudes que tengo a cerca del vehículo la respuesta fue que todo era normal More

by juankmelo42
Recommend Dealer
No
Employees Worked With
Luis Antonio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Antonio
Mar 01, 2026 -

McGrath City Honda responded

Juan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Luis and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

February 25, 2026

Always treated like family. Great customer service. My rep Devin was knowledgeable about my car. Assisted several customs at the same time making sure we were all waited on and More

by latishabates29
Recommend Dealer
Yes
Employees Worked With
Devin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Miller
Feb 25, 2026 -

McGrath City Honda responded

We appreciate your five-star rating! Devin’s attentive support and expertise with your Honda Accord Hybrid ensured you felt welcomed while everyone else received prompt assistance. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 25, 2026

My experience with Alfonso was excellent. He's great to work with. The Dealership itself worked great with the mechanic, details and parts. More

by BDRAUS
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Rodriguez
Feb 25, 2026 -

McGrath City Honda responded

It’s great to hear Alfonso delivered excellent service during your Honda CR-V maintenance. We’re happy our technicians and parts team managed the details smoothly. Feel free to reach out if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 24, 2026

Not a fan of this dealership. Gave it a try because it was close to my house. I waited 3.5 hours for an oil change, tire rotation and wheel alignment. Also texted the number I was More

by clarissawilms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

McGrath City Honda responded

Clarissa, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

February 23, 2026

Nicholas was very professional and friendly. He communicated with me about my vehicle advised what was done. As well as what service I need to schedule. More

by tazc1969
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 23, 2026 -

McGrath City Honda responded

Thank you for sharing your experience. We’re glad our team kept you informed about the work on your Honda Ridgeline and the upcoming service recommendations. Please let us know whenever you need assistance in the future. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 22, 2026

Alfonso was on point and kept me posted on my vehicle's progress I also loved that Alfonso asked me about washing my car More

by REGIA_1
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Rodriguez
Feb 23, 2026 -

McGrath City Honda responded

It’s wonderful to hear Alfonso kept you informed about your Honda CR-V Hybrid’s progress and offered a car wash. Thank you for the 5-star rating. We appreciate your feedback and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 22, 2026

They were very kind and helped me find the right car They were very kind and helped me find the right car. They did everything they could to find a good interest rate for the loan. More

by mariasegura1975
Recommend Dealer
Yes
Employees Worked With
Spike Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spike Edwards
Feb 22, 2026 -

mariasegura1975 responded

They were very kind and helped me find the right car. They did everything they could to find a good interest rate for the loan.

Feb 24, 2026 -

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com