McLarty Daniel Nissan

My purchase was handled very quickly and professionally. Sales person was knowledgeable and never pressured me. Sales person was knowledgeable and never pressured me. More

Unfortunately after loosing 3 hour work day, signing everything but the last one signature on the iPad, I got denied. I don’t understand after all the hard work they do this. Mr Ayers and Smith tried to everything but the last one signature on the iPad, I got denied. I don’t understand after all the hard work they do this. Mr Ayers and Smith tried to have my father sign for me as before. I was proud to had been approved on my own. I am almost 50 and was so happy to buy my first new car. It’s like a carrot dangling and taken away. I am very upset with the way it got handled, everyone deserves an opportunity and I fully understood that most things might have been higher due to credit but I was ok with that, this is unprofessional and a advantage taken by the associates to have my father sign as he was there for just moral support and ensure his name was taken off my trade in. I have made all the payments to Nissan on time and I am half way thru it. Very disappointed and my father and myself will look elsewhere to get another vehicle when needed. Thanks, Tanya Vazquez Caskey More

After being married for 7 months and only being able to see each other on weekends due to my job and a 74 miles drive, my husband and I finally had a small down payment to put on a good used vehicle. We de see each other on weekends due to my job and a 74 miles drive, my husband and I finally had a small down payment to put on a good used vehicle. We decided to put our trust into a reputable dealer to ensure a good vehicle with no major defects… boy were we ever wrong. We were sold a 2015 hyundai tuscon wirh 124,000 miles. It was never ran through any shop or checked out in any way and we assumed it had. 3 weeks after purchasing it it began making loud noises. I checked the oil to discover it had almost no oil in it. I added oil and had to continue to add oil every 400 miles ever since. 5 weeks after purchasing it the parking on the shifter stopped working right. After a trip to a mechanic we were told the engine had bad carbon buildup and the body control module was bad. We immediately called the dealership and were told they would be happy to schedule some repairs or make a trade. For a different vehicle. We started waiting for the dealership to follow up with their verbal statement. After 3-4 weeks we asked about the progress on finding us a different vehicle we were told numerous times by our salesman, the office manager, and the sales manager that they were diligently looking for us anew vehicle. To make matters worse the air conditioner quit suddenly in late May leaving us once again another issue that makes the car a complete lemon. We were told by crain hyundai the repair on the body control module alone is a $3000 repair. We made an appointment with out salesman Billy to trade us a car upon his suggestion and verbal affirmation. After arriving at the dealership we were forced to wait 45 minutes while the salesteam were goofing off talking about fireworks. Finally we sat down with our salesman where he made us fill out a new credit application and then told us he only had 1 vehicle he could get us into and it needed $2500 down and was currently in the shop getting a new transmission. First of all we had no money since we put all our money down on the tuscon and second a new transmission brought us serious red flags. We were then PROMISED that if we gave the dealership a few days or a week they would definitely find us a new car. We left very disappointed and frustrated but tried to give the dealership grace and trusted they would keep their word. 3 weeks goes by and still no word from the dealership despite us both sending texts and emails. The salesman obviously had us blocked and quit answering our texts completely. The general manager had zero response to our email with pleas to help. Then suddenly on my way to work the car starts shuddering and running badly. We set up 2 separate mechanics to diagnose the issue. Both mechanics diagnosed the tuscon with a dead engine cylinder. We once again reached out to Mclarty daniel nissan and we now told that we should talk to the finance company and that is all. The dealership has refused to back up their reputation as a quality dealer and has lied to us numerous times over the last 5 months. So here we sit with a car that needs a new engine and a new bcm. The finance company lied to us a well telling us 2 times that we could turn the car back in but when we tried to set up the volunteer repossession we were then told the car would be sold at auction and we would be responsible for the difference of what we still owed. We currently owe $16,000 on the car. We decided we had no choice but to keep making the payment for now. Now I am currently once again having to spend weekdays away from my husband since i have no vehicle to get to work from our home in nwa. $16000 is a lot of money for a car yard ornament and all because Mclarty Daniel is full of liars and deceitful people that do not care about their customers unless they can afford $50,000 new cars. I am currently filing a complaint with the attorney general and I hope she can get Mclarty Daniel to stand behind what they say and do. More

I’ve been using this dealership for years and the customer service has always been great. customer service has always been great. More

Kendall did everything in a professional manner! This was my first time getting a new car! Kendall and DR made the process enjoyable! They went the extra mile to find the size of car with the safety This was my first time getting a new car! Kendall and DR made the process enjoyable! They went the extra mile to find the size of car with the safety features I need. Kendall had the cars pulled up to the front ready to test drive with the air conditioning going (it was 100 degrees that week) and made sure everything was accurate and good to go! Shawn also made sure we understand the final part of the sale and was respectful and considerate as well! Nissan in Bentonville is the only dealership in NWA (in my opinion) that have salesmen that are respectful and considerate! I highly recommend them! More

Everthing went well,professional salesman,explained everything about the truck , made sure everything was done in a timely manner ,outstanding service ! everything about the truck , made sure everything was done in a timely manner ,outstanding service ! More

They were very friendly and knowledgeable. They took the time and showed us all options. They took the time and showed us all options. More

Our salesman Billy Pickering was excellent. After a short visit about our needs he was able to locate the right used suv for us! the transaction was fast & easy. We’re very pleased with our exp After a short visit about our needs he was able to locate the right used suv for us! the transaction was fast & easy. We’re very pleased with our experience and purchase. More

Honestly, this dealership has been incredibly helpful with my car purchase. My old car had been totaled, and we stopped by Nissan to see if they had anything in our price range. They were very nice, th with my car purchase. My old car had been totaled, and we stopped by Nissan to see if they had anything in our price range. They were very nice, they didn’t pressure me into anything, and I bought a car that day! They were completely honest with us during the entire purchase, and they were very patient. Jordan has done a wonderful job this past year, checking in on us just to see if the car is still running smoothly and if we were having any issues. I will definitely be going back to buy my next car when the time comes. More

Ivan is extremely kind, understanding, and eager to make things perfect for his customers. He is involved every step of the way and made an otherwise laborious process down right enjoyable. Ivan is definite things perfect for his customers. He is involved every step of the way and made an otherwise laborious process down right enjoyable. Ivan is definitely the salesperson you want for your purchasing experience! More