
McLaughlin Subaru
Moline, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 679 reviews
Easy Peasey Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to every one of my emails quickly and knowledgably. I drove over 90 miles to this dealership and I would again(but it's a Subaru so it will be years before I need to :) More
First Class People The process of buying my Cadillac began with Jon Elliot and icluded a few others. Throughout the entire process I was treated with integrity by people The process of buying my Cadillac began with Jon Elliot and icluded a few others. Throughout the entire process I was treated with integrity by people who truly cared about earning my business. There was never any pressure to make me buy something. I highly recommend working with Jon Elliot. The man works hard for you and is sincere in his efforts. From beginning to end, wonderful people to work with. More
They care about customers We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the informat We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the information we needed. Anyway we gave a chance also to some dealers of other Japanese brand in our town but at the end we decided to go back to McLaughin in Moline! They know exactly how to handle a customer. We like them, Kim and her manager, Beth from the service and Robert and Lindsay from finance. Great team ! More
2017 Outback Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know t Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know the service department is excellent. More
Most reputable car dealership in the QC! My husband and I were in search of a used car for our teenage daughter and had bad experiences with other dealerships before finally going to McLaughl My husband and I were in search of a used car for our teenage daughter and had bad experiences with other dealerships before finally going to McLaughlin. Our trust was hindered because of the initial dealerships we visited, and were skeptical at first because a '04 Saturn Ion we were interested in sounded perfect. At another dealership, they said the same thing but it was mechanically unsafe. This was not the story with McLaughlin. Our trusted mechanic even goes and gets his car there and he said they are a very reputable company. This made me feel more secure considering my previous experience with the other dealership mentioned previously. After getting it inspected, there was NOTHING wrong with the car. Back when we first stepped out of the car, they did not bother us like vultures like all the other dealerships. They were very polite,professional, and not pushy at all. We worked with Dan Machu, George McClean, and even the owner Greg Swanson and had a pleasant experience with them all.They treated us like family; they are the most professional dealership I have ever dealt with. I have peace of mind now that my daughter is driving in a safe,reliable car. We have already recommended them to many and will consider buying a new car at McLaughlin in the future. More
Couldn't ask for more Seriously. Upon entering the dealership I was greeted by a sales woman who was by NO MEANS pushy or obnoxious. We discussed what I was interested in a Seriously. Upon entering the dealership I was greeted by a sales woman who was by NO MEANS pushy or obnoxious. We discussed what I was interested in and pricing. Kim was a woman of good humor and professional in her negotiations. She found us a car for the price we could afford. Robert in the finance department throughly explained packages and warranties. I can't say enough about our good experience at McLaughlin Subaru. We left the dealership feeling like we found "new friends". More
New Subaru It was love at first sight! She was so beautiful! She placed huge smiles on our faces! Kim wasn't too bad either! Jesse met us at the door and led It was love at first sight! She was so beautiful! She placed huge smiles on our faces! Kim wasn't too bad either! Jesse met us at the door and led us to the car. We both knew when we seen the Crosstrek, it was the one for us. Coming from a Ford Focus, it was a trade to a luxurious vehicle. Working with Kim was God send. Pleasant, funny, down to earth. Thanks a milliion to Kim and Jesse. More
Awesome dealership I was trying to work with local dealerships for obvious reason, with one reach out to Kim Hicks at McLaughlin Subaru I had nothing but a positive expe I was trying to work with local dealerships for obvious reason, with one reach out to Kim Hicks at McLaughlin Subaru I had nothing but a positive experience. They did not sit around for hours playing "best deal" they went from the beginning knowing we did not want to travel the distance and play that buying game. McLaughlin Subaru was ready to sell a car and they did!!! I was sad to get rid of my little 2010 Kia, but Kim put me into a beautiful legacy. She was kind and on point. She actually came in on her day off because that was the only day that worked for me! I can't even begin to express all the positives from this facility compared to just driving through a Subaru lot in Dubuque. Day and night experience. Thank you Kim!!! Can't wait to work with service next week to finish up extras added. More
Very Pleased with Our Experience When time approached for replacing my Toyota Venza, I first looked at the Volvo XC60. I liked the features of the car and have been impressed with th When time approached for replacing my Toyota Venza, I first looked at the Volvo XC60. I liked the features of the car and have been impressed with the overall record of Volvo. However, I got distracted by the new Jaguar F-Pace and Cadillac XT5. I test drove both vehicles but decided to come back to the XC60. Greg Moroni was very helpful in this regard. He took the time to assist us with all of our questions and arranged for the test drive. He did not pressure us, but helped us in finding the right car (although it was not the car he first picked out for the test drive). Also, Brian Cox took considerable time to train us on the special features of the XC60. Both were very helpful, patient, and understanding in our desire to get the best car for our money. Even though I plan on moving soon, I have high regards for these sales professionals and will contact them again when the next vehicle replacement period arrives. More
Out in under 3 hours , cool I knew what I wanted when I got to the dealership, Brian seemed to understand the value of time and went out of his way to make the process seamless. I knew what I wanted when I got to the dealership, Brian seemed to understand the value of time and went out of his way to make the process seamless. I am extremely pleased to say this was the easiest and quickest vehicle purchase I have made tractors, combines delivery vehicles it all takes more time than I usually care for. Thank you so much Kathy M Lubbs President Genesis Nursery, inc. More