McLaughlin Subaru

New Outback Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of her way to meet me. More

Very Good Dealership Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. Yo Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. You will not be disappointed. More

New Subaru Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kep Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kept us informed on the status of our vehicle that we custom ordered. More

Pleasurable Purchasing Experience I had done some research about the Subaru Impreza a year ago, but we put that off in favor of buying a boat. Unfortunately, my wife's old car decided I had done some research about the Subaru Impreza a year ago, but we put that off in favor of buying a boat. Unfortunately, my wife's old car decided not to wait patiently for an extra year before dying. I went in knowing exactly what I wanted. McLaughlin had a couple models with everything I was looking for in a Sport Impreza. I went in expecting the worst, car salesmen have a bad reputation, like lawyers it comes with the territory I suppose. We got out and looked around for a few minutes before we were approached by Nathan Gorzney. We talked to Nathan, told him what we were interested in and also asked about what used Impreza inventory they had. He was courteous and friendly. We walked around a bit - it was a beautiful day - to look at the used stock, then we went inside to talk. We felt at ease and didn't feel any pressure. We talked about what we wanted and decided to test drive one of the Sport Premium Imprezas in the lot. Nathan did bring up looking at the Legacy, but I didn't feel any pressure to, rather it felt more like he was concerned since I am 6'3" with a large build, and I looked cramped in the Impreza since it is classified as a small car. While I don't have much room, the seat is still comfortable and the leg and head room are adequate. Also, my wife is 4'11", and the car is primarily for her. We ended up working with Nathan to purchase the car that day. Nathan and McLaughlin Subaru really try to make you feel at home and part of the family. The dealership was clean and bright, and everyone was friendly. We did finance part of the car, so we also worked with Joe and then Robert Coronado when we came back after lunch. Robert was friendly and patient while I read all the fine print. We ended up talking about the history of McLaughlin, which lead to me mentioning my job, and that led to talking about fishing, which turned out to be a common interest. Overall it was a great experience. Thanks Nathan and thanks Robert. More

Prompt, honest professional & prepared Bought a 2016 Subaru Outback from Brandan Taber after initially contacting dealer online. Got back to me promptly & reviewed vehicles in stock & await Bought a 2016 Subaru Outback from Brandan Taber after initially contacting dealer online. Got back to me promptly & reviewed vehicles in stock & awaiting delivery. Gave me an excellent price well below invoice. Set up delivery as soon as the vehicle was in stock. Vehicle was spotlessly prepped & ready to go when I arrived from Des Moines. He reviewed vehicle features with me. Financing guy was prepared, helpful & didn't push extras at me. I left the dealership an hour after I got there. Good people to do business with. More

excellent dealership to work with from start to finish. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean.Show room vechicles are displayed very well. Service area is also very clean.I think it's a well managed dealership. More

Best service I've ever had! After owning three Toyota's, I purchased a Subaru Legacy from Dan Machu. He took the time to find out what my needs were and helped me find the right After owning three Toyota's, I purchased a Subaru Legacy from Dan Machu. He took the time to find out what my needs were and helped me find the right vehicle. From start to finish it was a pleasant experience. Wonderful to deal with and always completely satisfied! I highly recommend Dan Machu to anyone looking to purchase a vehicle! More

Subaru Purchase To start with, I do not like to shop. Recently purchased a Subaru Outback from McLaughlin Motors. From the moment I entered the dealership I was gre To start with, I do not like to shop. Recently purchased a Subaru Outback from McLaughlin Motors. From the moment I entered the dealership I was greeted by Matt Campbell with a friendly relaxed manner as he inquired as to what I was looking for. (for what I was looking.?) I had heard about the Lane Departure warning but was amazed at all the other safety features that are available. Needless to say, the enhanced qualities of the car require a lot of complexity, as confirmed by the thickness of the Owner’s Manuals. Matt patiently ( I am in my eighties) explained the operations of the many features. He also made it clear that he will be available for any questions I may have in the future. A happy Outback owner. More

Easy Peasey Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to every one of my emails quickly and knowledgably. I drove over 90 miles to this dealership and I would again(but it's a Subaru so it will be years before I need to :) More

Best buying experience ever. Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hou Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hours of instructions covering every feature. This was done in an enclosed, air conditioned and private area and our new car sparkled with intentional attention to cleanliness. I knew the Outback better on the day I drove it home than I knew the Honda Odyssey I traded-in, after driving it ten years. Robert Cornado was very professional, but not pushy in explaining extended warranty, which we purchased, and other options. The dealer showroom is well equipped with a great assortment individually brewed specialty coffee and assorted pastries. Follow up included a shipment of delicious chocolate cookies, a gas card and a coupon for Whiteys ice cream. More