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Med Center Mazda
Pelham, AL
3,338 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,338 reviews
September 12, 2025
This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. We were able to get the time we wanted and it the service was completed timely. More
by Kristiaperrine
Verified Customer
September 12, 2025
Great place to have vehicle service and very friendly staff. Will continue to use in the future. staff. Will continue to use in the future. More
by GQue13
Employees Worked With
September 12, 2025
This was the most fun I’ve ever had buyingva new vehicle. Will was wonderful. Will was wonderful. More
by Muff6748
September 11, 2025
It cares about selling vehicles. It does not care about taking care of customers or being considerate with customers' time. I have bought two vehicles over 13 years. The results were It does not care about taking care of customers or being considerate with customers' time. I have bought two vehicles over 13 years. The results were the same for both. The buying experience was ok. The service sucks and the customer service is worse. It is obvious that this dealership does not value its customers loyalty or time. I have sat and waited for service on my vehicle many times. Two hours for an oil change and tire rotation is the norm. I have waited as long as 3 and 1/2 hours before. Even then I had to get the manager on duty to speed the process up. I have one more prepaid scheduled maintenance session. After that I will not be spending any more money with this entity. Also, if you sell a warranty to someone PLEASE BE WILLING TO SERVICE THE VEHICLE YOURSELF OR ARRANGE FOR IT TO BE SENT TO A QUALIFIED SHOP! Do not allow your "service advisors" to try to talk the customer into taking it to a different dealership simply because you do not want to deal with the hassle of transport. This is not taking of someone. It is running them away from your business and losing money in the process. More
by boomhower800
Employees Worked With
September 11, 2025
I find the Service Department to be unfriendly. My mere presence seems to annoy them. My mere presence seems to annoy them. More
by timhallman02
Employees Worked With
September 11, 2025
The James Hobbs and his team at this dealership is always provide excellent and professional customer service. always provide excellent and professional customer service. More
by Cassandrakirksey
Employees Worked With
September 08, 2025
This was one of the easiest smooth purchases I have made. No onenwas trying to push into buying anything or purchasing anything extra while signing the paperwork. No onenwas trying to push into buying anything or purchasing anything extra while signing the paperwork. More
by evanskarenl
September 06, 2025
We live in Oxford and have to take off a day of work to only come on week days. Open on Saturdays!!!. We drive a long way to have our cars serviced by you. Thinking about trading our Mazda’s in to a closer only come on week days. Open on Saturdays!!!. We drive a long way to have our cars serviced by you. Thinking about trading our Mazda’s in to a closer car dealer near us. More
by steven.stricklin
Employees Worked With
Don’t know any of them!
September 06, 2025
The dealership is always clean, neat and welcoming. I like the snacks and beverages. I've always had a great experience with the service department. I like the snacks and beverages. I've always had a great experience with the service department. More
by Eric
Employees Worked With
I don't remember.
