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Med Center Mazda

Pelham, AL

4.7
3,270 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,270 reviews

July 25, 2025

If Zero was a rating this would be Zero. Left my wife there for 4 hours to make 2 keys. Only were able to make one but charged her for two and said “come back and we will get that one made More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Seaborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Courteous, quick checkin, informative and friendly. They always have a convenient drop off time and walkthrough of state of the car More

by dhendon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
July 23, 2025

I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

by VCUNNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Had an appointment for an oil change at 8:30 (on my off day).Checked in and the service advisor took the keys and I expected to be out of there in an hour. At 11:00, I asked how longer it would be and I wa More

by AWESAE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
July 22, 2025

My salesman Rubin Lapidus is an awesome and very knowledgeable. He was very helpful and caring about my choices of a right vehicle and explained all the pros and cons. Todd Mayers was very good an More

by IRINALIUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Have a detailed description of the issue and fixed it! Even though, 33.94 is a bit high for a tire repair, MAZDA, has always been good and fair, with me. More

by dzjones7543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Comfortable lobby with food and drinks provided Friendly staff And been serviced in timely manner More

by billestes10
Recommend Dealer
Yes
July 21, 2025

I had an excellent experience at Med Center Mazda. Rubin is an honest salesperson, was incredibly informative and made the car buying process smooth and stress-free. , Todd was my finance guy, explain More

by IRINALIUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

The dealership didn't listen to understand the issue I was experiencing. They continue to brush it off. The issue with my car failing to stop could cause an accident. More

by jlewis0330
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Jul 21, 2025 -

Med Center Mazda responded

Hi there, Thank you for bringing this to our attention. We’re truly sorry to hear that you feel your concerns have not been taken seriously — especially when it involves a potential safety issue. That is absolutely not the level of care or attention we aim to provide. Your safety is our top priority, and any issue involving braking or vehicle performance should be handled thoroughly and without delay. We’d like the opportunity to immediately review your situation in more detail and work toward a resolution. Please contact our management team directly at tstratton@medcentermazda.com, so we can escalate this matter appropriately. We appreciate your patience and hope to regain your trust by ensuring your vehicle is safe and your concerns are fully addressed.

July 20, 2025

Each visit your staff has been very kind. The service is great and I never have to wait too long. More

by vivdenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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