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Med Center Mazda

Pelham, AL

4.8
2,679 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 2,679 reviews

February 27, 2024

Very detailed information about the need work for my car I really appreciate the video More

by imays54
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 27, 2024

Service department was awesome. James was very friendly. Great experience . Service department was awesome. James was very friendly. The car was finished on time . Great experience More

by ron2069d
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Feb 29, 2024 -

Med Center Mazda responded

Hi, thank you so much for the glowing review! We're happy to hear that you had a great experience with James in our service department. We strive to provide excellent customer service and timely repairs, so we're glad to hear we hit the mark. Drive safe!

February 26, 2024

Professional. Worked with me to get my car in quickly and repairs done well and quickly More

by lisabconry
Recommend Dealer
Yes
Employees Worked With
Vic, Nick, Robbie, LeeAnne
February 26, 2024

Anthony was a pleasure to work with. He was professional, knowledgeable, and helpful. He wasn't pushy, was happy for me to test drive the cars I wanted, and gave me time to make up my More

by bcktrader2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

Friendly, courteous staff Kept me informed of my service and completed service in a timely manner More

by dlancepeden
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 22, 2024

Very professional from the moment I stepped out of my vehicle and into the service department. I explained why I was there and what I would like done and he said yes, we can handle that and just that got More

by cordeliapope
Recommend Dealer
Yes
Employees Worked With
DJ
February 22, 2024

Conflict was resolved but not in a professional nor pleasant manner. I was provided wrong information by Med Center Mazda employees and then James was very unpleasant when resolving the issue. He seeme More

by Jen Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Med Center Mazda responded

Hi Jen, Thank you for sharing your feedback with us. We apologize for any inconvenience or frustration you experienced during your recent visit. Customer satisfaction is important to us, and we regret to hear that your concerns may not have been addressed in a professional and pleasant manner. We would like the opportunity to speak with you directly to learn more about what happened and work towards improving your experience with us. At your earliest leisure, please feel free to contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. We hope to hear from you soon.

February 21, 2024

Dealership did a good job keeping me informed about my car. Definitely will use them again More

by bigtopfazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Very professional and quick service. Amazing waiting area, free wi-fi, free snacks, and great professionals like always. More

by donald_victory_17
Recommend Dealer
Yes
Employees Worked With
DJ
February 19, 2024

We had no plans to buy a Mazda, were checking other brands, but after contacting Med Center were immediately impressed by them and have purchased CX-30 from Med Center a week later. It is a very modern More

by DG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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