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Med Center Mazda

Pelham, AL

4.8
3,168 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,168 reviews

March 15, 2022

It was extremely easy to research and buy the car from Med Center Mazda. They provided prompt, helpful and efficient service during the entire buying process. I strongly recommend this dealership. More

by buchjk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

March 15, 2022

Friendly and quick to serve. Had a nice place for customers to sit. Always enjoyed taking my vehicles there because I know they will do it right. More

by LAF0431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Med Center Mazda responded

Thanks for the great review. We always appreciate the feedback! See you next visit.

March 15, 2022

Great experience, Rueben was great and Todd the finance manager is the best I have ever seen More

by Utketch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

March 14, 2022

Med Center Mazda has continued to be a great experience! The service is high quality and all of the employees are kind and knowledgeable- I would recommend to anyone! More

by CX-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 16, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

March 14, 2022

We drove from Montgomery to Pelham to buy a car I saw online. We were not disappointed. Everyone was very nice and knowledgeable .Our salesman awesome and fun. The whole experience was good. More

by hollydeandavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Med Center Mazda responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

March 12, 2022

I was in and out in less than 45 minutes for my 20k service. The waiting room is comfortable. I especially appreciate the updates and video showing the work being done that are sent to my phone. More

by djcoker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 14, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 11, 2022

Waiting area was clean, customer service was very friendly. Refreshments was a nice addition. I will be back. More

by gallowayx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to seeing you again soon!

March 11, 2022

This dealership has made my car buying experience I have ever had! The process was quick and seamless. Everyone was honest and I am loving the service they provide. The service department took great care of More

by Latoya W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Med Center Mazda responded

Latoya, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

March 11, 2022

Techs are helpful, knowledgeable, and courteous. Worked with me to get the appointment that I needed.🌬😊 More

by hmcelroyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

March 11, 2022

I always have good service at Med center mazda. However on this day that I went, despite the fact that I had an 1130 appointment it’s took more than 45 minutes for him to give me an estimate and ev More

by Cmewrites63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your service appointment took longer than expected. This is not the experience we want our customers to have. Our service department does its best to stay on track but sometimes services can take longer than originally expected. When convenient, we'd love to discuss this issue with you directly. Please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

Mar 14, 2022 -

Cmewrites63 responded

it's fine. I'm a loyal customer. This was so out of character, and I'm nursing a broken leg and in a walker, so it was particularly unfortunate for me that I was there longer than 3 hrs. because I was uncomfortable. I had asked on the phone when I made the appt. I had an 11;30 appt. It was after 12:15 before anyone sent me a quote -- I went and asked after 30 min. or so, and I didn't leave until around 3 p.m. Just wanted management to know this was an issue -- hopefully that can be corrected.

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