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Med Center Mazda

Pelham, AL

4.7
3,201 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,201 reviews

March 27, 2022

Great, fast service. Up front pricing. Friendly employees also. They found and fixed the problem within 30-40 minutes. More

by askypyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 28, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

March 27, 2022

Very pleasurable buying experience. Knew what we wanted, talked a few minutes with our sales person and got we wanted. More

by wfshew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We will share this with the team!

March 25, 2022

I was pleased with my visit! Salesmen Shelina and Anthony were extremely helpful during my car buying process! I would definitely recommend Mazda Med Center! More

by rayann710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelina Reeves and Anthony
Mar 28, 2022 -

Med Center Mazda responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car and feel free to reach out if you have any questions we can answer. Drive safe!

March 24, 2022

To be perfectly honest, I don't understand why it takes an hour and a half for a simple oil change. I had an appointment for 9:45. It was an hour and a half before the work was completed. What's the poi More

by twilliams7811
Recommend Dealer
Yes
Employees Worked With
Not known, Bim Songer
Mar 25, 2022 -

Med Center Mazda responded

Thanks for your feedback. We apologize that your oil change took longer than expected. We do our best to give accurate time estimates but sometimes services can take longer than expected and we should have communicated that better with you. We would love to hear more feedback from you so that we can improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 24, 2022

Always clean. Nice waiting room. Waited longer than usual this time but it was an acceptable wait time. More

by HANNONKRISTA1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our waiting room. Sorry about the wait! Thank you for your business and we look forward to your next visit with us.

March 23, 2022

The customer service at this dealership is pretty good, especially the sales team. The lobby wait time for new car buyers is something that can still be improved. Also, picking up a customer from their hom More

by anandmadan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelina (#WomenPower)
Mar 24, 2022 -

Med Center Mazda responded

Thank you for your review. We're sorry that your wait time when buying your new car was longer than you expected. We also apologize that you were unhappy with your pick up service. We'd love to hear more feedback so that we can improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 23, 2022

We visited numerous dealerships looking for a car and DeWayne Williams and Mazda was by far the most helpful! I HATE buying a car the last time I bought a car it took 6 hours on a Saturday when I alread More

by ngreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Med Center Mazda responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

March 23, 2022

Easiest car purchase I’ve ever made. Billy was amazing. There was never any pressure put on me, and everything that I asked of them was taken care of with no grief whatsoever. Would h More

by dfricke77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

March 23, 2022

Mazda always takes care of my car and the do 100% service. Thanks for everything Mazda. More

by meechie0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Mar 24, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

March 23, 2022

Everyone is always so nice and helpful when I take my car in for service. More

by lcvdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 24, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

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