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Med Center Mazda

Pelham, AL

4.6
3,597 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,597 reviews

April 26, 2022

I like the video they sent me to show my car’s inspection. They also have a nice waiting room. More

by KMAC1589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Thanks for the review, Hope to see you again in the near future!

April 25, 2022

I particularly enjoyed the new smiling face of your new service advisor- he was very cordial and pleasant. The waiting area is always nice and clean. More

by sue_tryon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Apr 26, 2022 -

Med Center Mazda responded

Sue, Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

April 25, 2022

It was a pleasure to work with Rubin (sales) and Todd (finance). I came in looking for something specific for my 17 yr old. I'm not a fan of the high pressure salesmen type. Rubin was absolutely fanta More

by A.L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Med Center Mazda responded

Congratulations on the new car for your 17-year-old! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

April 23, 2022

I’m pleased with the customer service staff, very helpful and attentive and even that I showed up without an appointment, the waiting time was short, and they did the full service. Thank you Mazda. More

by Luz Marina Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 25, 2022 -

Med Center Mazda responded

So glad you had a great experience, Luz. Have a wonderful day!

April 22, 2022

Fast, friendly service at a reasonable price. Love the video showing the inspection. Highly recommend! More

by bfrederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 25, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!

April 20, 2022

I have never had a better car buying experience than I did at this dealership. When I arrived to see the car for the first time after driving 2 1/2 hours, everything was exactly as Tony Blackwell had pres More

by waynet1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Med Center Mazda responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car and feel free to reach out if you have any questions we can answer. Drive safe!

April 19, 2022

Best to the point service experienced in a while. Great Job.!!! Tony and Todd where very informative and professional. I'll definitely be back... More

by jason_fant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 19, 2022

I like the dealership. The service writers qualify seems to have diminished somewhat in my opinion, both interactions and quality. I had to bring vehicle back in for a seco More

by LITBIT1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Apr 20, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you had to return twice for the service on your vehicle. Sometimes service issues can be hard to diagnose. We would love to gather additional details regarding your visit so that we can improve. When convenient, please contact our General Manager, Chris Martin at cmartin@medcentermazda.com.

Apr 20, 2022 -

LITBIT1956 responded

The two items I had to return for I feel should have been found when going through a check list to confirm all items were functional after the first visit and before the care was released. Now that appointments are basically required and that I no longer work where I have the flexibility to drop the car off like before, the second visit was more inconvenient. I was fortunate I was able to change some things so I could just stay while it was worked on the second time.

April 19, 2022

Was very helpful and easy and quick to work with and got a great car More

by ajbaldone79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Med Center Mazda responded

Hi AJ, thank you so much for the review. Have a great day!

April 19, 2022

They took great care of me and were easy to work with. I love the car More

by jamesblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Med Center Mazda responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

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