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Med Center Mazda
Pelham, AL
3,387 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,387 reviews
January 08, 2021
Yes, I would recommend this service center in normal times, and I love my Mazda. The last time I was in (also during COVID), techs and employees were all wearing masks. However, during this visit, the e times, and I love my Mazda. The last time I was in (also during COVID), techs and employees were all wearing masks. However, during this visit, the employee at the service desk was on the phone without his mask. I viewed other employees through the glass walls also not masked. Yet there was a sign that customers should expect longer service times because of techs out with COVID. When I returned, the same employees and others (as well as a customer) were unmasked. I was glad I had a ride so that I didn't have to stay and wait, even though that added commuting time to my work day. More
by mharri94
Verified CustomerEmployees Worked With
I do not know. I got in and out as fast as I could.
January 07, 2021
Great experience and no nonsense. Worked with Joey Chance ..... he communicates great, handles what he says and makes the process fair and transparent. Second car from him in three months ...... I will buy m ..... he communicates great, handles what he says and makes the process fair and transparent. Second car from him in three months ...... I will buy my Mazda’s no where else. More
by PatrickMcC
January 06, 2021
Good communication with the customer. The service team was timely as let me know exactly when the car was ready. No “selling” was done by the service dept was timely as let me know exactly when the car was ready. No “selling” was done by the service dept More
by Dave
January 06, 2021
Great! Awesome! The service department is the best, they communicated with us on the repairs and helped with our insurance company. I will definitely take my car back to them for any problem! communicated with us on the repairs and helped with our insurance company. I will definitely take my car back to them for any problem! More
by Shiflett
Employees Worked With
Barry Sundman
January 06, 2021
We were referred by friend to your dealership to meet with Billy. Experience was amazing left with a car. Would refer all friends here for their car purchase. with Billy. Experience was amazing left with a car. Would refer all friends here for their car purchase. More
by tdavis0124
January 05, 2021
Purchased a used SUV for my daughter. Sales staff was supper friendly. Financing was fast and painless. Car was very clean and ready to go when we picked it up. Overall one of the best experiences we hav supper friendly. Financing was fast and painless. Car was very clean and ready to go when we picked it up. Overall one of the best experiences we have had purchasing from a dealership. More
by Cameron
January 05, 2021
Had some strange electrical problems and dropped my car off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text th off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text the next day. Awesome service and great communication. More
by HFORSYTHE
Employees Worked With
Bim Songer
January 03, 2021
Med Center has always been very courteous and not overbearing.When I go in to look at new models they never pressure for a sale. The service department is always nice , and workmanship is quality. overbearing.When I go in to look at new models they never pressure for a sale. The service department is always nice , and workmanship is quality. More
by dmparker51
January 01, 2021
Great service! Appreciate the awesome care provided by the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! More
by Qahuntley
Employees Worked With
Barry Sundman
