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Med Center Mazda

Pelham, AL

4.8
3,166 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,166 reviews

August 03, 2024

Thank you James for getting my CX9 back on track! You are top notch. Michael Latta More

by mlatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Great low pressure and quick car buying experience. Will definitely consider Med Center Mazda for future purchases. More

by blake.flanagan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

They do a poor job of selling themselves. I never met the sales manager nor the service manager and I'm not even sure what we got in the new car we bought. The tires have 50 lb of air when th More

by huelyoung
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Matt Clarkson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Med Center Mazda responded

Hi there, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you experienced with your recent purchase. We strive to provide a seamless and transparent buying experience, and it's clear that we fell short in several areas. Meeting the sales and service managers is an important part of our process, and we regret that this did not happen. Additionally, the condition in which you received your vehicle is unacceptable and not in line with our standards. We take these matters very seriously and are taking immediate steps to ensure they do not happen again. In the meantime, please email our General Manager, Chris, at cmartin@medcentermazda.com directly, so we can discuss this further and find a resolution that meets your satisfaction. Thank you for your feedback and for giving us the opportunity to improve.

August 01, 2024

Bring back the shuttle service or pay for Uber rides. It cost me almost $30 to pick up my car riding with Uber. More

by KDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
August 01, 2024

Staff is very helpful and professional. Mechanic made slight mistake not installing all plastic clips on undercarriage and bumper after a radiator replacement. Soon as I pulled off it dragg More

by Julius M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
July 31, 2024

Very professional. From the beginning of my purchase until my first service appointment. I felt very taken care of. More

by hhodges96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Great service, easy check-in and waiting area for customers. Much better experience than other service centers More

by Ejskinners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

I am happy with my experience with med center Mazda. I love my car and Tony was a pleasure to work with finding the right car for me. More

by swansattic2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
July 17, 2024

This dealership is easy to find, very nice accommodations, friendly, helpful staff and the service dept. is very fast and efficient. More

by LBallard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Very informative video and the technician was very polite and helpful. Checking in and out was a breeze, as well More

by Mrstenerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
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