Back

Med Center Mazda - Service Center

Pelham, AL

4.7
1,578 Reviews

1,578 Reviews of Med Center Mazda - Service Center

Sort by
August 09, 2023

I bought a new 22 Mazda CX-30 in Nov 22. I received only 2 complimentary oil changes, but I am happy to say glad the free oil changes are done. They are the most unfriendly service people I More

by noahsmom71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Med Center Mazda responded

Thank you for bringing this to our attention. We apologize for the less-than-5-star experience you had with our service department. Providing friendly and accommodating service is important to us, and we regret any inconvenience caused during your recent visit. We would appreciate the opportunity to address your concerns directly and improve your experience with us. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com to discuss this matter further and work towards a resolution. We appreciate your business and your time.

August 09, 2023

They seemed to be very efficient. I was pleased that they loaned me a car to use. More

by ksaop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season
August 08, 2023

In and out quickly. All very professional. Everyone was friendly and answered any and all questions. More

by Steve.locklar48
Recommend Dealer
Yes
August 07, 2023

Always a good experience! Courteous and professional staff. I have new tires, and my 2018 Cx9 drives like a new car! More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

The manager Barry Burns is phenomenal. He has a very well put together staff with James Hobbs and they were quick and to the point in helping. Best service manager I have come in contact w More

by tyler.rigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

tyler.rigsby responded

The manager Barry Burns is phenomenal. He has a very well put together staff with James Hobbs and they were quick and to the point in helping. Best service manager I have come in contact with. Hang on to that one. Tyler Rigsby

August 02, 2023

Very efficient and friendly! Great experience and highly recommend Med Center Mazda! Always great service! More

by haleyannebraswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Customer service rated A+outstanding for no lack of communication loaners are a valuable asset to all departments within the organization. Looks for reasons to solve a problem than make excuses why it More

by coxcoxball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Michael had me in and out in no time! I highly recommend Med Center Collision! More

by dscrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
August 01, 2023

I always enjoy having my car serviced at MedMazda. The facility and staff are so welcoming, friendly and helpful! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Timely wait time, polite and professional writer and mechanic. I will go back for my future service requirements in the future. More

by jackgillum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
34
...